Cross Roads — 2 service 1 year sow sold on false promise

Address:

110092

I was sold the 2 services 1 year for 8260/- by crossroads sales team in april first week. They promised few key things ;
1. Car will be serviced st my choice of maruti service centre in ip extension industrial area delhi.
2. Wheel alignment and balancing will be done st discounted rate of 300/- each
3. Car service appt will be given if booked a day in advance

After taking the payment in cheque, they fail to fulfil any of their promise and stopped picking my phone itself. It has been 3 weeks since i am constantly dropping email on their care email but no reply.
Culprits : mr. Deep rana (Team leader)
Mr. Krishna

Looped their ceo (Mr. Harish lakhera), hoping he will action this matter saving his company’s reputation soon.