Customercare.00691signSBI.co.in — Refund of amount 2033rs deducted from my account and status of payment shown failed.

I applied for a fresh passport on 15th jan, 2017. at 2:30pm.I did the payment online through HDFC debit card. The amount has been deducted from the account but the passport payment status is being showed as failed.
HDFC transaction reference no: 424319
Application reference no:[protected]
NAME: CYANA D'SA
Kindly refund the amount at the earliest
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"""Dear Customer,

I request you to share your card / transaction details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"""""""""""&quo...
"""

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