D-Vois Communications — Ion internet connection - bad service

Address:Pune, Maharashtra, 412207
Website:www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8

Hi,

I have registered complaint from last five days. Router is not turning on. No answer from ion support staff for last five days. Customer executives are giving just excuses and forwarding requests. Somehow managed to get hold off one of technician from support and he mentions that i need to buy modem/router myself. They will not be able to provide it. Very bad service and poor experience with support staff.
My email id is prashant. [protected]@gmail.com and ion username is prasshantg
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    D-VoiS Communications Phone
    +91 22 6456 6366 [Mumbai]
    +91 80 4511 4520 [Helpdesk]
    D-VoiS Communications Address
    KHR House, 11/1 Palace Road, Bangalore, Karnataka, India - 560054
    View all D-VoiS Communications contact information