Dear Sir,
I am inscribing this complaint against the employees of dada motors Savitri Complex III, G.T. Road Dholewal Chownk Ludhiana, Punjab who dealt with me and my son when we went to buy pulsar125 motorbike. We bought pulsar125 its registration number is PB91k3795 on[protected], RC is attached herein. Firstly, they gave us the quotation and described every detail in that which is attached hereby. In that they mentioned all the expenses related to insurance, RC and other charges which come out to be 93500. I gave mani his contact number is ([protected]) 15200 in cash on[protected] and after requesting him so many times he gave me receipt after 1 month of the payment date. On[protected] I deposited 1500 more on his demand and he told me that to take the receipt with the above mentioned payment but till now he has not handed over me the receipt and dilly delaying the matter on one pretext or other. He put us in dark by building his faith on us and told us that your bike will be financed for Rs. 76800 as you have already made down payment of Rs. 16700 in cash. Then there only on[protected] money in collusion with one executive of bajaj finance mangal singh said us to sign the finance papers and when we asked them about the finance amount they said u just sign the papers we will fill up the form later on. After 15 days when I got the message from fianace company I got stunned by looking the finance amount I.e 83, 410 and the actual cost of bike I.e 91, 391. According to this amount i.e 91, 391 I have already paid 16700 as stated above which means that insured amount should be Rs.74, 891 but inspite of that it is 83, 410. Therefore they have commited fraud on us of approx. Rs.8519 as the difference amount . By this way they fabricated the quotation in which the told actual cost Rs. 93500 but in fact actual amount of the bike is Rs.91, 391. Then I called mani and mangal singh both but they both started making excuses by saying that we have done personal insurance also and they are not giving clear explanation of Rs.8519. I was so astonished that we have not given any consent for the insurance but then also when I asked him to provide me document of insurance he sent me insurance form attached hereby. I took up the matter to the manager of dada motors but he also did not paid any heed to my complaint and started making excuses and said me to go to Bajaj finance company. They told me to raise my complaint back to dada motors. I am so much mentally harassed by the incident as I have called and also visited dada motors so many times after that but they are not giving me the any reasonable explanation of my hard earned money and even not providing me with the receipt of 16700. When ever I call them they make excuses and start explaining a different story. This way they have done fraud with me. I am attaching all the necessary documents here.
I request you to please take action against employees and investigate the matter as they have looted my hard earned money by fraudulent means.
Thanking You,
Rajan Dhall
Jan 27, 2021
Complaint marked as Resolved Dada Motors customer support has been notified about the posted complaint.
Jan 25, 2021
Updated by Rajan Dhall Dear Sir,
I am inscribing this complaint against the employees of dada motors Savitri Complex III, G.T. Road Dholewal Chownk Ludhiana,
Jan 27, 2021
Updated by Rajan Dhall Dear Sir,
I am inscribing this complaint against the employees of dada motors Savitri Complex III, G.T. Road Dholewal Chownk Ludhiana, Punjab who dealt with me and my son when we went to buy pulsar125 motorbike. We bought pulsar125 its registration number is PB91k3785 on[protected], RC is attached herein. Firstly, they gave us the quotation and described every detail in that which is attached hereby. In that they mentioned all the expenses related to insurance, RC and other charges which come out to be 93500. I gave mani his contact number is ([protected]) 15200 in cash on[protected] and after requesting him so many times he gave me receipt after 1 month of the payment date. On[protected] I deposited 1500 more on his demand and he told me that to take the receipt with the above mentioned payment but till now he has not handed over me the receipt and dilly delaying the matter on one pretext or other. He put us in dark by building his faith on us and told us that your bike will be financed for Rs. 76800 as you have already made down payment of Rs. 16700 in cash. Then there only on[protected] money in collusion with one executive of bajaj finance mangal singh said us to sign the finance papers and when we asked them about the finance amount they said u just sign the papers we will fill up the form later on. After 15 days when I got the message from fianace company I got stunned by looking the finance amount I.e 83, 410 and the actual cost of bike I.e 91, 391. According to this amount i.e 91, 391 I have already paid 16700 as stated above which means that insured amount should be Rs.74, 891 but inspite of that it is 83, 410. Therefore they have commited fraud on us of approx. Rs.8519 as the difference amount . By this way they fabricated the quotation in which the told actual cost Rs. 93500 but in fact actual amount of the bike is Rs.91, 391. Then I called mani and mangal singh both but they both started making excuses by saying that we have done personal insurance also and they are not giving clear explanation of Rs.8519. I was so astonished that we have not given any consent for the insurance but then also when I asked him to provide me document of insurance he sent me insurance form attached hereby. I took up the matter to the manager of dada motors but he also did not paid any heed to my complaint and started making excuses and said me to go to Bajaj finance company. They told me to raise my complaint back to dada motors. I am so much mentally harassed by the incident as I have called and also visited dada motors so many times after that but they are not giving me the any reasonable explanation of my hard earned money and even not providing me with the receipt of 16700. When ever I call them they make excuses and start explaining a different story. This way they have done fraud with me. I am attaching all the necessary documents here.
I request you to please take action against employees and investigate the matter as they have looted my hard earned money by fraudulent means.
Thanking You,
Rajan Dhall
Till Date No Update / Response from your side. am still waiting.
It's My again Reminder
Till Date No Update / Response from yous side . am still waiting