[Resolved]  Daikin Air Conditioners / Daikinindia.com — incompetent to deliver the product.

Address:

Lalitpur, Uttar Pradesh, 284403

Issue: its been communicated via email by infibeam that mine above
Order product is going to deliver by feb-28-2019 via email.
Please refer the email.
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Cs icorporate
Mon, feb 18, 2019 at 1:11 pm
To: abhishek jain
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Dear customer,

Greetings from infibeam.com!

This email is in regards to order id: [protected][protected].

In regards to above order, as per the update received from the relevant team, the order will be delivered by 28th february 2019.

Furthermore, for the queries related to installation and service charges or any technical help. We request you to contact on below given details.

Give missed call :[protected]
Sms : to[protected]
Customer contact centre :[protected] /[protected]
Email : [protected]@daikinindia.com

We value your business. Hope you enjoy shopping with us.

Regards,
Ranjit
Customer support
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Sent an email again refer it below.

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Abhishek jain

To: [protected]@icorporateprogram.com

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Hi team,

Thank you for your prompt response.
Will appreciate if it can delivered bit early as per your defined date
(I. E feb 28).
Like as per our discussion installation been scheduled for mar 01 and due
To which i cant afford any delay in delivery.
Hence just to re iterate to expedite the request on priority basis.
As this will determine whether our future relation as consumer and
Retailer will be long worthy or not!.

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Got a response.
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Cs icorporate
Tue, feb 19, 2019 at 2:32 pm
To: abhishek jain
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Dear customer,

Greetings from infibeam.com! Thank you for writing back to us.

This email is in regards to the request received for order id: [protected][protected]. We do understand your delivery concern.

We have received the request from your last email and have forwarded the same to the concerned department. We will try our level best to deliver the order on or before the expected date communicated in earlier email.

Your patience in the matter is highly solicited.

We value your business. Hope you enjoy shopping with us.

Regards,
Nasir
Customer support
www.Icorporateprogram.com is committed to your satisfaction. If you have a question about your order please contact our customer care department at[protected], or e-mail us at [protected]@icorporateprogram.com"

Copyright © 2013, www.Icorporateprogram.com

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Again soft reminder email sent to daikin.
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Abhishek jain
Fri, feb 22, 2019 at 8:19 am
To: [protected]@daikinindia.com

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Hello team,

Just a soft reminder that ever since i booked my order and while checking the status of my order on your portal status shows the similar update i. E fullfillment in progress.
Although it's a week time however status remain unchanged which also give me nightmare of missing my deadline as discussed with you earlier.
Do share me the current status of my order and refer the screenshot attached for the same.

Regards
Abhishek jain.
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Now today when i again sent a soft reminder to team i received a
Response that it wont be delivered as per prescribed time.

Please refer it below.
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Cs icorporate
Fri, feb 22, 2019 at 3:26 pm
Why is this message in spam? It's similar to messages that were detected by our spam filters.

To: abhishek jain
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Dear customer,

Greetings from infibeam.com!

This email is in regards to order id: [protected][protected].

In regards to above order, as per the update received from the vendor that the stock of the ordered product is not available at your area and hence we have to arrange the same from the other location but it may take time of 9-10 days more for delivery. Please get back to us and confirm on the same so that we can process the order accordingly.

We apologize for the inconvenience caused.

We value your business. Hope you enjoy shopping with us.

Regards,
Ranjit
Customer support

www.Icorporateprogram.com is committed to your satisfaction. If you have a question about your order please contact our customer care department at[protected], or e-mail us at [protected]@icorporateprogram.com"

Copyright © 2013, www.Icorporateprogram.com

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Due to which i have my bookings done to reach to my hometown and get
The installation done.
Its me who is proactive in this to know the status no such customer
Service approached found by either of you.
Will highly appreciate if someone can sincerely look into matter and
Get it resolved within the promised eta to have cordial relations
Continued or else can redirect me to correct authorities although both
Daikin and infibeam playing ping pong with me and blame game is on
From both end.