[Resolved] Daikin Air Conditioners / Daikinindia.com — new air conditioner not working from day one | |||
I Syed Manawar Hasan bought an 1.5 ton inverter air conditioner Model: FTKL50V16V Indoor and Outdoor: RKL50TV16V(FTKL) from Khosla Electronics Pvt. Ltd. Dalhousie branch on EMI by Bajaj Finserv. And price is Rs. 40, 600/- as on 14/05/2018 and supplied on 15/05/2018 but when installed the unit didn't start and found that the indoor unit PCB is faulty as told by the company person. It was told that it will take 10 days to replace indoor unit but inspite of replacement they lied and came to change the PCB and was stopped from do it and complained to the Khosla Electronics and promised to replace the unit. Again when installed the new replaced unit it worked only for One night ie. On 5/07/2018 exact after two months and didn't start the next day. After complain it was found faulty Outdoor PCB on 6/07/2018 and still today it is in the same faulty position. The ac was bought for an old women suffering from several skin diseases caused by summer heat but unfortunately the no.1 brand Daikin didn't work for them. All fake branding and fake promise made by them. And now Mr Hasan the purchaser of the faulty Ac wants to return the Ac. Please arrange for the cancelation of finance from Bajaj Finserv and return the Ac to Khosla or Daikin as soon as possible. If it is not done soon then I will go for legal action which I should have already done earlier. Was this information helpful? | |||
Aug 12, 2018 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Jul 11, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Syed Manawar Hasan, We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] Verified Support Jul 12, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Syed Manawar Hasan, We are unable to track your details. Please share your complaint number or contact number via given below link. https://bit.ly/2ub4wSj Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] Verified Support Jul 13, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Syed Manawar Hasan, As we are unable to view your details. Kindly share your complaint number or contact number via given below link. https://bit.ly/2ub4wSj Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] Verified Support Jul 21, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Syed Manawar Hasan, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] | |||
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