[Resolved]  Daikin Air Conditioners / Daikinindia.com — split ac inverter model

Address:Guntur, Andhra Pradesh, 522004

Sir I have purchased the Daikin inverter Split AC of capacity 1.5 Ton capacity model FTKH50SRV16 at Reliance digital, lakshmipuram, Guntur on[protected] . The complaint has been launched to Reliance digital, Guntur, Andhra Pradesh 15 days before about the cooling problem .The service engineer came on behalf of Reliance digital and attended and given the feed back to the same Reliance digital about the mother board fault in the outdoor unit.Up to now the complaint was not restored . I have given so many reminders to the Reliance digital over Phone[protected] for the rectification of the fault .If this is the way of attending the complaints of the customers the reputation of the Daikin company will lose in the public sight. As a prestigious company you should be more care full in satisfying the customer. Sir I request you to kindly rectify my problem, otherwise I may proceed to consumer forum .

M.Seshagiri Rao
Mob No :[protected]
Was this information helpful?
No (0)
Yes (0)
May 11, 2018
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear M.Seshagiri Rao,

We sincerely regret the inconvenience you have faced. Please share your complaint number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Verified Support
Mar 27, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear M.Seshagiri Rao,

We are still waiting for your response. Please share your complaint number and complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Verified Support
Apr 10, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear M.Seshagiri Rao,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Complaint comments 

Comments

My address is Flat no :502, Neo Magnifique Apartment, Syamalanagar 4 th line, Guntur 522006.

My contact number is [protected] .I have given a complaint at Reliance Digital, Lakshmipuram, Main Road Guntur -522007. You May call for the contact Digital Reliance :[protected]
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Apr 2, 2018
Verified Support
Dear M.Seshagiri Rao,

Thanks for sharing requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.

Regards,
Daikin Team
Customer Support
Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on : 92 101 88 999

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Daikin Air Conditioners / DaikinIndia.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    660
    Pending
    97
    Resolved
    451
    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
    View all Daikin Air Conditioners / DaikinIndia.com contact information