[Resolved] Datawind.com — tablet (want new tablet) | |||
T. V. Per dekh kar maine19/6/2017 ko naaptol on line shoping per ek tablet model make 3g7x datawind order diya. Jo ki 20/6/2017 ko booking ki jaankari pradaan ki gai 25/6/2017 ko table mujhe Dealar invice (Hydecomo[protected] ghar per recieved hua. 5.15 minute pm per on karne per services (1year net pak and sath mai keeboard) nahi prapt hui. Lekin dusare din se lablet thik se kaam nahi kar raha tha. Tablet ke middle main blue line, touch kaam nahi kar raha tha. Kafhi bar phone karne per mera paisa kaat-kaat ker kewal ye bata diya jata raha ki ye call prachikchan ke liye istemal ho rahi hai 10 minut se 45 minue tak kabhi kabi 1hours tak yahi tape lagakar sunaya jata raha, per koi sunwai nahi hui. Kai number per try karne per aakhir kaar 19/7/2017 ko service center ka address mujhe prapt hua. 19/6/2017 ko maine apna tablet allahabad datawind service center (Bright communication) le jakar dekhane per job no mup[protected]r58. Tab service center me dene ke 20dino ke baad mujhe keeboard prapt hua, kintu tab let ka koi ata pata nahi hua. Pahle bar mail ye mail bheja Dear customer, We regret for the inconvenience caused to you. As per telephonic conversation with you, this is to inform you that your device is under process with job id : mup[protected]r58 at service center. So we request to kindly wait for 15 working days approx, we will share the updated status of your device shortly. Your co-operation and patience with us will be appreciated. For any technical assistance, in future, feel free to contact us at[protected] Thanks and regards Saurabh wadera (Technical support team) Datawind innovations pvt ltd. Contact no:[protected] Email id: [protected]@datawind.com Ye mail 26 july kuo prapt hui per 26/8/2017 tak kai bar reminder mail kerne ke bad bhi koi jaankari prapt nahi ho rahi hai 26/8/2017 ko kafi prayas karne ke baad phone per bataya gaya ki abhi kuch din lage ga kintu aaj tak koi jawab nahi mil raha hai. Bar bar reminder mail karne ke baad dimagi bhoj tension lene and kaam ka nuksan kar datawind ne kafi nuksan pahuchaya hai. Mera tablet mujhe dilane and saari takleefo ka muawza pradan ker ne ki kripa karen. Sath me mail report bhej raha hun Sanjeev kapoor Aug 24 (13 days ago) To techsupport Tech support Jul 26 To me Dear customer, We regret for the inconvenience caused to you. As per telephonic conversation with you, this is to inform you that your device is under process with job id : mup[protected]r58 at service center. So we request to kindly wait for 15 working days approx, we will share the updated status of your device shortly. Your co-operation and patience with us will be appreciated. For any technical assistance, in future, feel free to contact us at[protected] Thanks and regards Saurabh wadera (Technical support team) Datawind innovations pvt ltd. Contact no:[protected] Email id: [protected]@datawind.com As per latter and lot of email time is over again and again. I cant wait too long. At last i have no chance to go to consumer foram court. Regards Sanjeev kapoor [protected] [protected] Reminder - mup[protected]r58 Sanjeev kapoor Aug 31 (9 days ago) To techsupport, g, bcc: techsupport As per telephonic conversation with you, this is to inform you that your device is under process with job id :mup[protected]r58 at service center. So we request to kindly wait for 15 working days approx, we will share the updated status of your device shortly. As per this msg what are you doing, i have no information regarding my tablet. Regards Sanjeev kapoor [protected] Reminder - mup[protected]r58 Sanjeev kapoor Aug 31 (9 days ago) To techsupport, g, bcc: techsupport As per telephonic conversation with you, this is to inform you that your device is under process with job id :mup[protected]r58 at service center. So we request to kindly wait for 15 working days approx, we will share the updated status of your device shortly. As per this msg what are you doing, i have no information regarding my tablet. Regards Sanjeev kapoor [protected] Move to inbox More 4 of 48 Reminder - job id mup[protected]r58 Sanjeev kapoor kindly change 3g table. I am not satisfied the services of 3g tablet. Kindly... Aug 23 Sanjeev kapoor Aug 26 To techsupport, bcc: techsupport Reminder - job id : mup[protected]r58 Sanjeev kapoor Aug 12 To techsupport, bcc: techsupport Kindly change 3g table. I am not satisfied the services of 3g tablet. Kindly change my tablet to 4g tablet and send as early as possible. Now my patience is over, i go consumer foram.. Regards Reminder - job id : mup[protected]r58 Sanjeev kapoor Aug 9 To techsupport, bcc: techsupport Kindly change 3g table. I am not satisfied the services of 3g tablet. Kindly change my tablet to 4g tablet and send as early as possible. Regards Reminder - msg Sanjeev kapoor Aug 9 To techsupport, bcc: techsupport As per telephonic conversation with you, this is to inform you that your device is under process with job id :mup[protected]r58 at service center. So we request to kindly wait for 15 working days approx, we will share the updated status of your device shortly. As per this msg what are you doing, i have no information regarding my tablet. Regards Sanjeev kapoor [protected] Sanjeev kapoor Jul 26 To techsupport, techsupport, bcc: g Dear sir, i have finally handed over my tablet to allahabad data wind service center, m/s bright communication on 20/7/2017. Kindly change my tablet because tablet lcd display is not coming up properly, touch pad is not working and battery problem as well. . Thanking you in anticipation. Sanjeev kapoor Jul 26 To techsupport, techsupport, bcc: g Dear sir, i have finally handed over my tablet to allahabad data wind service center, m/s bright communication on 20/7/2017. Kindly change my tablet because tablet lcd display is not coming up properly, touch pad is not working and battery problem as well. . Thanking you in anticipation. Sanjeev kapoor Jul 26 To techsupport, g, bcc: techsupport Dear sir, i have finally handed over my tablet to allahabad data wind service center, m/s bright communication on 20/7/2017. Kindly change my tablet because tablet lcd display is not coming up properly, touch pad is not working and battery problem as well. . Thanking you in anticipation. Was this information helpful? | |||
Oct 12, 2017 Complaint marked as Resolved Datawind Innovations customer support has been notified about the posted complaint. Verified Support Sep 11, 2017 Datawind Innovations Customer Care's response Dear Customer, We deeply regret for inconvenience. We have your contact details and we will get back to you shortly. Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM) you can also contact us on [protected]@datawindcorp.com Regards, Datawind Innovation Verified Support Feb 02, 2018 Datawind Innovations Customer Care's response Dear Customer, Greetings for the day !! As you informed us that you have received your device from our end and device is working Fine now. We request you to kindly acknowledge us for the same and share your valuable feedback with us. Regards, DATAWIND INNOVATIONS. | |||
2 Comments | |||
Comments
Now showing advertisement in TV channels in maa movies, you people don't purchase it.Not supported any applications like YouTube, gmail, playstores, necessary apps are not working in this device, Internet also not working so you people be careful before purchasing.
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108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065