[Resolved]  Datawind Innovations — Product received not working

Address:	Hyderabad, Andhra Pradesh, 638 656
Website:	WWW.DATAWIND.COM

Sir,

I am m. Mohamedali, [advocate] purchased one datawind tab with key board for rs. 3600/-, by phone, after seeing the add in tv.

I already received the parcel after paying rs. 3600/- and found only a tab and a charger {no key board in side the box].
Seller:

Datawind innovations pvt ltd.
Opp. Gmr old site office,
Rajiv gandhi international airport,
Shamsabad.
Hyderabad 500409
Vat. [protected].

On the cover of the parcel, i found the following informations.

The invoice no. Hydt[protected]
Buyer’s order no. Cc4wvcbi-1
Despatched through ecom express.
Despatch date 6/1/2017
Cash on delivery …. With a bar code and no.[protected].
Terms & delivery dst/sc:tnsahdpu.

I placed my order through my mobile no. [protected]. But you are denying this number and told that, this is not registered with you.


I contacted the number[protected] and they told me the above order number is not registered.
But, i found no other order number on the cover of the parcel.

Now the problem is, i am unable to open the tab even after charging 4 hrs. It is not working. No key board inside.

I tried to contact so many times with the phone number [protected] [as mentioned in the slip found in side the box].
But i could not get the contact.

Now, i want to return back the tab to you [if you do not send any of your representative to correct the product ].

Please inform me the procedure to be follwed or the mode of sending back the item.

I suspect the creadibility of your company.

Please send your response.

If you will not send any proper information/reply with in few days, then i have no other way except, fileing a complaint with the consumer court/police.

Consider this mail as a proper notice to the company.

Please reply at the earliest.

Yours,

M. Mohamed ali. Advocate,
227/1 – kurinji nagar, udumalai nagar,
Near rotary mahal
Dharapuram. 638657. Erode
Tamil nadu.