[Resolved] Datawind — Repair not done | |||||
Dear sir, i am kamlesh kumar from lakhimpur kheri presently working at Fragrance and Flavour Development Centre Kannauj-U.P . my contact no. [protected], i have purchased a detawind tablate by online sale the compny get worranty of six months but my tablets problems in power on/off within 20 days so I have submitted my tablets on 3 rd january 2014 to mobile clinic service center somdatt plaza Kanpur. the mobile no of. servise centre [protected] and work order no. RVSRN 1501 MCK 00084 They asked me to submit tablet and wait for week. After a week when we contact to service centre he tell me my tablet is going to company for repairing it take about 10 days after 10 days when we go at service centre he told me to contact after 7 day after 7 days when we again go to cervice centre he told me the tablet not successfuly repaired we again sent to company for repairing and he susest me to contact after 15 days. after fifteen day when we again go at centre he tell me tablet is not reparible becouse tablet is damaged during transportation from service centre to company and i replace by new one but you recieve after 15 days. after 15 days when go at cervice centre he give me old damaged tablet so we avoid to recieved dead and damaged tablet. he sugest me wail for 10 days when we call after 10 days regarding tablets. he tel me wait for other 10 days we wait and come at service centre he again tell for wait this process is continuosty run till today he does not giving my tablet. therefor requested you please to get my tablet Was this information helpful? | |||||
Complaint marked as Resolved
Datawind Innovations customer support has been notified about the posted complaint. Verified Support Oct 03, 2015 Datawind Innovations Customer Care's response Dear Kamlesh Kumar, Greetings of the day. As per our discussion, kindly send the snapshot of the receipt provided to you by the service centre on the email id provided to you over phone. Thank you for your patience and co-operation. Regards, DATAWIND INNOVATIONS. Verified Support Dec 02, 2015 Datawind Innovations Customer Care's response "Dear Kamlesh Kumar, Greetings of the day. As per our records, your device has been dispatched through Bluedart, AWB No is [protected] on 1st Dec, 2015. You should be receiving it shortly. Once again, thank you for your patience and choosing Datawind. Please feel free to contact us at our support number [protected] for any services and suggestions. Regards, DATAWIND INNOVATIONS." | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
948
Pending
238
Resolved
474
+91 18 3514 1330 (India)
+1 855 3282 9463 (North America)
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
It is calculated Amount is 18000/- Rs today and if it will let when it will increase by 200/- Rs per Day. If it is right to send Money in Bank today then it will Stop otherwise it will go high to high Every day. After Dipawali it will be 5000/- Rs per Day will charge to Remember this thing what You do it will show in the High Court Nagpur it is Petition will be Ready to go Minister If Not?? when I See in Court Because Court is Open to me this Fact My Layer say that Why You are Waiting to Return Money From Datawind He is Layeing Wrong Product So many Person will Comes to me and I am adding to You?????
When I Purchasing Tablets 31 Aug 2015 My Order No. 16307877 will be delivering No internet is working up till know You Say that it will Repair You tablets will send to You it will Deliver on Sat 21 Nov 2015 I will Recharge 10/- Rs But This Amount will Zero Sunday Know What can I do this You must Return that Tables and give me the Solution Why my Amount is Zero After One Day??? What can I do for this Problem????
When I am Purchasing Tablet 31 Aug 2015 My Order No. 16307822 will be deliver 31 Aug 2015 from Naaptol Uptill No internet is working Free I apply for this no reply form Your side I want to return You tablets Know????
It is calculated Amount is 15000/- Rs today and if it will let when it will increase by 200/- Rs per Day. If it is right to send Money in Bank today then it will Stop otherwise it will go high to high Every day. After Dipawali it will be 5000/- Rs per Day will charge to Remember this thing what You do it will show in the High Court Nagpur it is Petition will be Ready???