Datawind — tab replaced with lower model/version | |||
Sir, I had bought a tab of datawind model ubilslate 3g7 dual sim (IMEI No. [protected] through paytm on[protected] vide order no[protected]. From the date of purchasing, I experienced that the said tab has some major problems like pen drive detection, charging port problems etc. I complained regarding the above mentioned issues on toll free no. of datawind company vide ticket no. GQ0407DL50291, GL048DL[protected] and 0516DL[protected]. I was suggested to contact to near service centre. Then, I deposited my tab at service centre Globe communication located at Vikash marg, Shakarpur, Delhi-110092. Finally, on 2/6/2015 my tab was not repaired by service centre and told by them that “your tab is not repairable so service centre provided me an another old tab model no. UBT27Cz. My grievances is that I was provided old lower version model UBT27Cz (IMEI No.[protected] secon IMEI No. [protected]) in place of my new latest version model ubislate 3g7 and given tab specification /configuration is lower than my original purchasing tab i.e. ubislate 3g7. It is requested that please provide me a new Ubislate 3G7 tab in lieu of my tab at the earliest please. No response has been received after lapsing seven days and complaint was closed my ticket id GL0605DL60972 Mobile No. [protected] Email ID: [protected]@gmail.com Was this information helpful? | |||
Datawind Innovations customer support has been notified about the posted complaint. | |||
5 Comments | |||
Comments
Dear Sunil,
Greetings of the day,
We regret the inconvenience caused.
We have received your mail, as per your complaint we have forwarded your issue to the concern service team and we will update you in 5 working days.
Thank you for your patience and cooperation.
Regards,
Datawind Innovations.
Greetings of the day,
We regret the inconvenience caused.
We have received your mail, as per your complaint we have forwarded your issue to the concern service team and we will update you in 5 working days.
Thank you for your patience and cooperation.
Regards,
Datawind Innovations.
Dear Sunil,
Greetings of the day.
As per our discussion, thank you for confirming that your issue has been resolved.
For any issues related to the DATAWIND tablet, kindly contact our support number at [protected].
Thank you for your patience and cooperation.
Regards,
DATAWIND INNOVATIONS.
Greetings of the day.
As per our discussion, thank you for confirming that your issue has been resolved.
For any issues related to the DATAWIND tablet, kindly contact our support number at [protected].
Thank you for your patience and cooperation.
Regards,
DATAWIND INNOVATIONS.
faulty handset
tab switch off automatically and wants refund59%
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+91 18 3514 1330 (India)
+1 855 3282 9463 (North America)
108-109, G.K. House, Futuristic Solutions Research & Development Private Limited, Sant Nagar, New Delhi, Delhi, India - 110065
Greetings of the day.
As per our discussion kindly send the snapshot of the receipt provided to you by the service center to the email id given to you.
Thank you for your patience and co-operation.
Regards,
DATAWIND INNOVATIONS.