| Website: | www.deepamcabs.com |
HI, My name is Vinay Girish, i booked Deepam cabs 2 days before traveling.
We have to catch the Flight from Kempegowda Interntional Airport Terminal 2 at 9:00AM, and i booked the cab for 6:15 AM from Nagarabhavi B D A Complex, Bengalure.
I have clearly mentioned we need Sedan cabs as we have luggages. got a confirmation also for sedan, but during travelling day they sent hatchback where in we were not able to keep our luggage. Called customer care to enquiry on this, but the customer support agent is so arrogant that he says if you can not travel in hatchback go ahead and cancel and do complaint to owner or his father they don't mind, they are the king and they can do whatever thy like to do. he says they are here to trouble customer when they are in necessary or urgency.
That guy doenst have common sense to talk to customers... sense he was totally in some other word, not ready to listen to us. His answer is they dont give sedan and asking me to cancel it at the last movement... even after informing if in case i book fligt you are responsible for this and you have to bear my chages he says they don't boughter and says we can not do anything to them.
Not sure howcome Deepam owner hires this kind of arrogant guys to job.
I do understand if it is technical issue or something other unavoidable condition but this time they did it desparately. prior to this also i faced same kind of problem, even after bookin sedan they used to send hatchbacks, i did adjusted because i didnot have luggages.
I strongly recommend this to be notified Deepam owner.
Thank you
I booked a complaint through phone also, that they should give me the ticket to Delhi, in case if i miss my train.
i booked that ticket 2 months before the travel, due to diwali season.
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