[Resolved]  Deepam Cabs — Unethical and poor in quality

Address:Bangalore, Karnataka

I booked their package to avail pick and drop facility that is of 299/- and 499/- last 17 Jan 2011 from my residence to Bangalore International Airport. I got drop facility on 19 Jan 2011 to airport 1st Feb 2011 whwn i called them to avail there service to pick us from airport these fellow asked me to pay some extra amount and they forwarded some third party peson who was entertaining to other cabs service provider on the airport i remember cab no ending with 1327 and driver name was murugesh. These buggers created panic situation so that i can not avail some other service provider service. Finally we hired Meeru cabs to drop us to our destination in bangalore. I appreciate Meeru Cabs service and thanking to Meeru team to work out for this.
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Aug 13, 2020
Complaint marked as Resolved 
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call centre cab — bad behaviour by driver

main date 21 oct 2009 ko kalindikunj se wagonr cab (DL 1YB 4585) me baitha jiska ka driver nehru place tak pahuchane ki baat kiya.lekin jab wo kalka mandir par hi utrne ko bola to maine kaha ki bhaiya main 1 km. padal kaise jaunga aur office late ho raha hu to usne gali dene laga aur kaha main tum chaudhary ban raha hai main tere ko batata ho. aur car ki speed tez kar diya mere lakh request ke baad v driver ne car nahi roki fir maine chirag delhi tak request kartein kartein gaya last me main bola bhaiya car roko nahi to 100 no. pe call karu to wo gali dene lag gaya last me main ne kisi tarh se car se bahar aaya .

Please iska sunwai jald karne ka kast kare.
Strongly agree for their unethical behaviour against customer.
The deepam cab service is not at all good. They are thiefs.
They have lot of hidden charges. Please dont book deepam cabs. Also, they dont come on time. You'll miss your flight for sure if you are booking using deepam cabs
yes right Deepam is not good at all, the cabs are not neat and not driven safely. Even they deny to come when you booked the cab. So your flight may miss... so Think before book Deepam Cabs.
very bad services. they book the cabs but ditch at last moment. at times offers shared taxis instead of full booking
avoid it
I agree with the above comments.They are the most unprofessional cab service provider in the city. The cab driver as well as call center people behavior is like that of rowdies.Extremely unreliable service. At the last minute the driver did not call or answer the call. Also they have lot of hidden charges like searching time and waiting time. Yes these people charge for searching time also.
I had a very bad experience with Deepam Cabs. I booked for 3 day trip from Bangalore to Ooty. I booked a Ac tavera. Early morning when we had to travel, the driver named Kiran said that its a non-ac tavera. The call-center people told that he will switch on AC. We had travelled almost 100kms and then we saw its a non-ac Tavera. The driver was behaving like a rowdy and the office people were all cheats. Then they said they will send a AC Qualis n Mysore.When the atmospheric temp was very high and my small kid was complaining of heat and dust, it became intolerable.I called numerous times to the call-center. But finally the owner Mr Nagaraj didn't take the call.The Driver was intending to make kms by taking through long route.Even if we asked him to stop the vehicle, he didn't stop for making my small kid drink water, etc.Very unethical and rowdies.We forced him to take through Masinagudi-short-cut.When we reached in Ooty, no vehicle was waiting for us.We were really irritated the entire journey.2nd day night, we were to go out for dinner, the driver was missing for 2 hrs and finally he came at 9:45pm.My kid was very very hungry and crying badly. On the return journey, it was even worse.He forcibly took the vehicle through another route which took 10 hrs for a 6 hr journey.He behaved very badly with my parents, husband.My kid was continuously vomitting since we left Ooty, but the driver knowingly to make kms lied us that the route he took will just have 10kms extra.He didn't stop the vehicle in between, when we wanted to eat.And the office people told us that Madam, you can do a police complaint against the driver and go in some other vehicle.They harassed us like anything.Finally there were some 172kms extra. During payment, instead of taking 7.5/km for non-ac tavera as mentioned in their website and as told by the owner, they forced us to pay 8rs/km and the driver was shouting in our house like a rowdy to pay for extra km. Finally after a 10 hr journey, we all were exhausted and to close the issue, my husband paid extra.
Never take deepam Cabs.
I have had umpteen number of bad experiences with this service provider.

They should be put behind bars for their notorious behaviour.

They never send cabs on time, very abusive and the worst cab service I have come across till date.

Never use them JUST BAN THEM ...
They say something and charge something while dropping you and give many illogical reasons. Very unethical and unprofessional. Lot of hidden charges. They don't know how to behave also.
Very Very Very Poor Service,

Bad Experience,
Had book the cab calling there numbers, when I un-boarded the aircarft, I called the driver, which they had messaged me. The cab driver said he was waiting at the airport. By the time I came out, he had left taking other passenger.
And later on kept saying on the way on the way for another 30 min. And then eventually said that another driver is coming to pick me.

Eventually i took the airport taxi.
i am regular user deepam cabs since last 2 years he will give good service for me
gwrmgnethh
Absolutely pathetic service...I had a pick up in the morning for the airport, the cab never turned up, they kept me waiting promising me they would arrange another cab, and after 15 mins told me they cant arrange for a cab. I rushed to the airport middle of the night, halfway in auto, half in a different cab, but eventually missed the flight. And now there are no seats available for my destination for the next three days !!!... All thanks to the absolutely unprofessional and pathetic service from Deepam cab. I request them to shut down their cab services id they cant deliver..!!
Deepam Cab with Cell number [protected]. in Bangalore
I booked for cab on 25th OCT 2012 from Kundalahalli to City railway station. they told confirm booking that time, i got bad experience with this cabs. several time i called for driver number even did not get any SMS also. At last movement they concluded that the cab is break down .

This is waste cab maintenance and never book this cab.
True even I had a same problem even I have booked Deepam Cab for Airport drop and the same thing confirmed from Deepam Cabs and even I got cab detail confirmation message also, finally before 3 hours of flight I was waited for the cab but there is no call from confirmed cab driver and after that I called cab driver and he is saying there is no confirmation from Deepa cab about my pick up and Depa cabs people are so careless they are not responding and when calling to the land line number they are just avoiding ME..

I was really panic because there was no time, and I had took my own vehicle and reached Airport and the Spice jet people have told me next time come early..



***** PLEASE CAREFUL BOOKING DEEPA CABS***********HAVE A SAFE JOURNEY WITH SAFE AND GOOD SERVICE PROVIDERS***********
HI, My name is Mohit, i booked deepam cabs 2 days before travelling.
i have to catch the train from majestic at 8:30PM, and i booked the cab for 5:15 PM from marathahalli outer ring road.
which is very well before the time, but the cab driver's phone came at 5:15PM, and he told that he informed me that he will be there till 5:30PM. i said its ok coz i have plenty of time.

but till 5:45 PM there is no call from him, when i called and ask where are you, he told he is about to reach in 5 min, but again net 15 min no information about him. when i called again, he told he stuck in traffic near bellendur, that he told earlier also at 5:45 PM.
i had waited till 6:30 PM, but that cab never came. and driver had misguided me other wise i had look for any other alternate.

I booked a complaint through phone also, that they should give me the ticket to Delhi, in case if i miss my train.
i booked that ticket 2 months before the travel, due to diwali season.

but they haven't call me again.
I was very disappointed with that type of service.

please whoever is reading thisdont refer the deepam cabs.
i have booked their cabs so many times.
im gonna tell my problems in numbers
1) Never On Time- they reach late, at times its ok but one time i had to wait 30 minutes at the airport for them to come. i thot thats the worst. No, today my friend had a flight at 6:00am so we booked the cab for 3:30 am but for 1 hour they didnt come and finally they texted the mention driver has been cancelled, a new driver will be coming to pick up. the driver took another 45 minutes, around 5:30 we headed for airport asap thats when airport security called us and told the plane is being boarded and our ticket has been cancelled...we lost RS8, 000
2) Rude Behaviour - when i called for for the airport cab they just started yelling at me saying its our mistake for not calling them earlier but in the past whenever i did like that they just say 5 minutes more, 10 minutes more and today even thou we were one hour behind he just said 10 minutes more. Even their drivers are rude. one time i told the driver to take a u-turn cuz we croosed my house and it was on the opposite side, he told to shut up and yelled at me.
3) Thief Like drivers - most of their drivers pretend not to know the road or will take us from other way to charge us extra kilometres. Its only 13 ams to reach brigade from my place and most of the time i book it for up and down but they take me round and round and they say its 17 kms to reach, i know the distance and they keep trying to make a fool out of me.

AND THE WORST PART IS I'M A GIRL SO I TRAVEL ALONE MOST OF THE TIME AND I PREFER CABS TO BE SAFER AND QUICKER BUT DEEPAM CABS ARE MORE SCARY AND UNSAFE.
DEEPAM CABS OWE MY FRIEND Rs8, 000
AVOID THEM COMPLETELY ...Highly UNprofessional

1. They have got super arrogant drivers who cheat the customer. We had to cut short a Bangalore to Kerala trip after travelling for 3 hours (reaching Krishnagiri) because the driver was so arrogant and was yelling at other drivers, people on the road etc. Finally we took the car back to Bangalore, and took our own car and continued the journey (we lot 3K that we paid int he beginning as the driver simply refused to give it back as the cancellation was NOT due to his problem)
Their customer support is the worst part. They fully realise that the problem is their driver's. but kept telling us to "adjust and continue the journey" instead of giving us a new cab or driver.

2. They are never on time. They always have a reason to back the up for this (your area has high traffic, your phone number was not reachable/busy etc)
3. Drivers do not drive safe. Very rude to other vehicles on the road, and even put your life at risk by driving rash


NEVER NEVER take a Deepam cab if you want to travel safely with full peace of mind. Pay a little extra and get good and reputed cabs please. Rs. 200 or 300 or 500 extra for a long journey is not worth the cost for your life or peace of mind.

AVOID THEM COMPLETELY
I am Thoudam

Do not depend on Deepam Cab. I booked a cab for Bangalore airport drop on 12/11/2018 from Salarpuria Senorita but their cab went to Salarpuria Sanctity. As the cab went to the wrong apartment it was delayed by half an hour. Further I was taken to the narrow lanes where the cab can move at 5 Kilometers Per Hour Speed. My flight took over by the time we reach Hebbal Flyover. I asked the driver to go back. He contacted their master. He was unethical and unreasonable.

I missed my flight because their driver went the wrong apartment and half an hour was late. Again moving at the speed of about 5 kilometers per hour . For their mistake I have to purchase the MISSED FLIGHT for Rs. 1600/-

My rating is -100% (MINUS HUNDRED PER CENT). So I cannot click as it is not there.

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