I had trusted Deepam Taxi services for my trip to Ooty and Coorg thinking i would enjoy my holidays taking a break from the hustle bustle of daily life but to my surprise the taxi service experience i received from Mr. Narasimhe (Driver) KA 45 A 6112 was pathetic and really disappointing. This guy would only stop at the places he wanted to show you (Government Monuments). He would everytime take down the windows on his own and switch off the AC without asking us(giving excuses that his car gets heated up) and that too on the plains like Mysore Bangalore Highways forget about the Hills where the weather was such that there wasn't any requirement for switching off the AC.
Most of the times he spoke to us very rudely during our trip and did not let us explore the cities by taking us to less explored tourist spots or any Restaurants or cafe's which we told him to take us to. Which was not expected at all from a reputed Taxi service Driver . We were made to feel that we are time bound towards going to the tourist spots because the driver forced us to see these places quickly and then return to the hotel by 6pm (stating that his duty hours are 9am to 6pm) .
I had opted for Deepam Taxi Service as it seemed that it has professional services but i never expected that my holiday would turn out to be the worst travel taxi experience and the company would have a driver with such an arrogant and adamant attitude towards the customer .
I would therefore make an honest appeal to Counsel this driver and ask him what his problem is and take immediate action for his wrong doing, so that in the future no other customer has a terrible taxi experience as i had and specially for those customers who want to travel with a free mind and not caring about being time bound and the boundaries created by the taxi Driver himself for no rhyme or reason. I would also request you to refund me a partial amount for the horrible experience and harrassment i to go through during this entire trip.
Here are the details of the Package which was offered to me by Deepam Taxi Service:
Vehicle Type Sedan (Ac)
Included Km : 1500 km X 11.00 ₹16500
Additional fare/Km (beyond included Km) ₹11.00/KM
Driver Allowance: 6X 300.00= ₹ 1800
Discount Price: -₹
Total Fare : ₹18300
Extra Charges and Terms (where applicable):
1) Toll, Parking, interstate taxes and green tax are applicable as on actuals.
2) 5)Distance travelled beyond 1500 km will be charged at Rs.11/km.
3)Night allowance of Rs.300 per night between 10:00 pm and 6:00 am. Was this information helpful? | 
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