Delhi Metro Rail Corporation [Dmrc] — charging extra fare from customers

Address:

New Delhi, Delhi, 110085

Hi
I went to rohini east metro station today at arnd 11:45am and asked for a token till ina which costs rs.40 as per map chart displayed on the glass and there was a note displayed that "new fare will be implemented from 29th may". But the staff member asked me to pay rs.50 which is the new price and when i told him that this will happen from 29th may as per the note he was not aware of that and told me that i don't know and you can go to customer care if you wish to discuss this. First of all this is highly incompetency of the metro staff members who don't know about the fare change and moroever as so many people travel through metro daily and buy token and they are being over charged prior to the fare increement which is fraud and you are making fool of people who don't bother to check the exact price. I would like to get this strictly taken into consideration as i have the pic of the note stating the fare change date displayed there and want an action to be taken asap.