Delhi Metro Rail Corporation [Dmrc] — Complaint regarding card recharge customer care rithala

Address:

New Delhi, Delhi, 110085

Dear sir
This is complain regarding i recharge amount of rs 500 at recharge counter rithala at 9.46 am. The lady was sitting in white dress and another wearing yellow dress, she recharge in card of rs 200 instead of rs 500, when i told then again she recharge rs 100 and i believe it, but when i reach at sikanderpur in my card rs 300 recharge, when i scan to go outside card showing go for customer care, this was very disappointed when i contact to customer care he agree this thing is happening when white shirt lady is sitting because they are not dmrc staff,
Rs 40 i have to paid for extra at sikander pur metro.
Recipt no - 744, its matter of cheating why you people allow to sit at that counter, very bad service never expect from dmrc. What will happen of my rs 200 can you explain,

Thanks
Arvind