Delhi Metro Rail Corporation [Dmrc] — deny to submit the lost article at vishwavidyalaya metro station

Website:

www.delhimetrorail.com

Yesterday in a metro at vishwavidalaya metro station some one forget his bag with a new water bottle and a new lunch box i saw and i take it to the upper coustomer care and informed about the lost article they said you have to wait for 5 min and then after 15 minutes they strictly deny to take the lost article and said we have not enough staff to register/entry for this article and said take it to your home then how some one found their lost article at metro station