As I spoke to the Customer Service Team, I hardly see anyone following the guidelines of maintaining distance in DMRC. I was traveling in the morning from DG to Rohini in women coach Metro No. D1 A21 and complained to Customer service that no one is following the guidelines of restricted seats. (Locate the attached pic)
I already raised the issue to the helpline previously but no one took any action. This is the second time that I have complained for this that DMRC is not checking for the restricted seats, if people are following the DMRC guidelines by not sitting at restricted seats and fine them where required.
After this mail, if no action been taken, I have to mark the mail to required officials and to social media now.
Regards,
Neha Malik Was this information helpful? |
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