Delhi Metro Rail Corporation [Dmrc] — fined for unknown reason

Dear sir

Today I travelled in metro from Botenical garden to Mayur Vihar Phas-1 around 7:15 PM. I used my Metro Card to get enter into Botenical metro station (you can see CCTV camera recoring for this).

When I tried to get exit from gate no 1 Mayur Vihar Phas-1, my metro card did not work, when I asked employee at ticket counter then he asked me that metro card has negative balence and asked for fine Rs 120. I am surprised and shocked that I used my metro card and enetered botenical metro station.

I tried to explain him but he did not want to listen me. finally I had to paid Rs 120 to him to get exit.

Thank you, At least you can listen my complaint.DMRC employee was very unprofessional altitude toward the passenger.

Is there any one can suggest me how can I can take some action against DMRC. This is not monetary issue but it hurted myself respect.

Praveen Pandey