Delhi Metro Rail Corporation [Dmrc] — metro delay and time out fine

Address:

110092

On 27th augusti got into the metro station at 9:10 am.
Due to 10 min delay between all metro, till 10 am, there was a huge rush in the metro.
Due to this, i couldn't board the metro till 10 am. Till 10 am i was waiting at the station.
At 10:10 am i got metro from nirman vihar and deboarded at noida sector 18 at 10:33 am.
During checkout, my metro card with number 52340593 was blocked. Reason being timeout. Then i had to pay rs.10 to metro staff to unblock it and there also was a huge line of people unblocking and paying rs.10.
How absurd in this? I face harassment, i got late for office, metro delayed due to your service issue and who pays the price? That too me.

There might have been 1000+ people who have paid fine today of rs.10. This is looting.

I want compensation and my money back.