Delhi Metro Rail Corporation [Dmrc] — Regulation fault and unethical behaviour

Address:

110078

I have travelling in delhi metro for years now. There have been problems but all reasonable except this one day. One and a half month ago me and my four friends were travelling from dwarka sector 12 to rohini west. We never stopped anywhere or wasted time anywhere inspite of that we were all fined for maximum permissible time limit. At kashmere gate metro station it was so crowded that we couldnt make it on the first train. It was not practically possible for anyone to get on that crowded train. So we waited for the next train which was due more than five minutes which is not our fault and rather dmrc's problem. We boarded the next train and that was the only time wasted and too because of the crowed station and the train's delayed arrival. When we were fined we asked the dmrc staff in the office she told us that we were not even 5 minutes late but we will have to pay the fine. It was dmrc's fault in every way and they should see into the time limits from station to station in their regulation of maximum permissible time limit. I want to be compensated for the fine and the inconvience cused to us.