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Delhi Metro Rail Corporation [DMRC]

Delhi Metro Rail Corporation [Dmrc] — Staff misbehavior

Today, i feel suffocate in the metro that's why i put my mask down from my nose and instantly on shastri nagar metro station the DMRC staff came and take a photo of mine and don't understood my problem and also misbehave and talk very rudely and also says that don't came in metro again and say to go out the metro. I request dmrc that take a action on it. Because of my suffocation problem i pay 200 to them.
The ticket id of challan is : 80704166
Operator : 004444
My metro card no. = 55966974
If possible pls refund my 200 and take action on this staff.
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    Delhi Metro Rail Corporation [DMRC] Phone
    +91 11 2341 7912
    +91 11 2341 7910
    +91 11 2436 5202
    Delhi Metro Rail Corporation [DMRC] Address
    Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi, Delhi, India - 110001
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