Delhi Metro Rail Corporation [Dmrc] — top up machine and recharge and non cooperative behavior of the employee

Address:

Haiderpur badli, New Delhi, Delhi, 110088

At haiderpur badli the top up machine is not working and when i went to the counter they didn't behave properly. Instead of solving the problem they asked "its ur card, which is not readable and u try at other station we can't do anything" what the hell is this.. If they can't do anything who will do.. And for to went other station i didn't have enough money in my card and it happen when am in emergency when am getting late for class... Please make
Ur employees enough that can help in any circumstances... And get good working machines