Delhi University — payment done but its showing payment not done

Address:New Delhi, Delhi
Website:www.du.ac.in

I had made a payment using du ug portal eazypay for my application using service upi. The money has been deducted from my account. But its showing payment not done. I have applied for entrance basis also.
Application no.[protected]
Name - kumar kishlay nayan
Email - [protected]@gmail.com
Transaction no. [protected]
Upi reference id.[protected]
Txn id. Ici[protected]szzrj948hqo8butqgk

As it is not student fault, so if possible then i want exam to be reconducted or otherwise i want refund. As i have applied for entrance basis also.
Mobile no. [protected], [protected]
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Delhi University customer support has been notified about the posted complaint.
Jul 12, 2018
Updated by kishlaykrishu
Why their is no response...? I want refund.
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