Delhivery — About recent parcel

Address:

Amravati

My parcel is refused to be delivered by the delivery guy as he has altered stolen it and kept it in his house for more than 6 days now
I complained in the company but they are not helping and their customer care number is also not helping in any way . My parcel was prepaid and i am positive he stole it as he is not responding to my calls or texts
It’s currently in my city already from last 6 days still he is not delivering it and i am loosing my patience. This is my last option to complain after this ill file his number in police because he clearly stole my parcel