Delhivery — Amount is debited but payment is not reflected at delhivery agent side.

Address:

7/156, tulsi chabutra,tajganj ,Agra,282001

I have ordered HM clothes by cash on delivery. The total amount was 2054 that need to pay. Delhivery agent send me the link for payment and i paid the amount by phone pay. At my side the payment status was showing successful buy at delhivery agent side the status was not reflected.
He said the amount will be refunded and he did not give my parcel.
When my amount will be refunded?