Delhivery — AWB[protected] Delivery

Awb[protected], from bengaluru (560093) to tiruvallur (600062). Consignment was prepaid & booked on 11/8 from bangalore and picked up from bangalore on 12/8 and reached chennai warehouse on 16/8 but not delivered till date. Past emails from delhivery customer support on 17/8, 19/8, 24/8 & 27/8 states that shipment will be delivered within 24-48 hours but it never happens this delivery remains an enigma