Delhivery — Banking Documents Hold

My Banking Documents Dispatch From Delhi to Kalyan, Maharashtra On 09 Aug 22 To and There Delivery Last Date is 14 Aug 22
They Are Not Doing Proper Update & They Are Take Other Routes for Delivery Not Mine,
I Complaint Via App And Mail But They Are Not Giving Me Any Response For Anything And Date Of 12 Aug 22, I Get Fraud Call From This No. [protected],
& I Am Shocked Because They Have My All Details Like Proper Address With Pincode and My Registered Mobile No.
They Want 5 Rs. For Registration to Purpose Unhold My Parcel and Give Me A Link *www.pastpe.com* to Fill My Account Details

But I M Not Giving Them A Money and Now My Parcel Is Stuck In Vashi Branch And Bank Also Not Get Any Responsibility

My Tracking ID is AWB#[protected]