Delhivery — Cancellation of Portronics Multicolor LCD Writing Pad without any intimation.

I ordered the Portronics Multicolor LCD Writing Pad on 6th October using my company reward points. The order was automatically canceled on 13th October without any reason.

AWB number: [protected]

After the cancellation, the reward points were not returned to my company portal. This is unacceptable. I need this issue fixed immediately and my reward points restored without any delay.