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Delhivery Complaints & Reviews

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Updated: Feb 12, 2025
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Delhivery reviews & complaints page 2

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J
Jkjkj
from Gurugram, Haryana
May 24, 2024
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Took money, not refunding

Address: Gurgaon

Very poor service by delhivery. No customer support, fake app and service.
They took your money and in place of refund they will make you fool. No customer care number not responding mails. After many follow-ups and creation of many tickets to app. No response found.
Awb[protected]...
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Anusha Medisetty
May 9, 2024
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Address: no 5-75, Ragavendra colony

No attempt was made to deliver and just updates that customer has refused for Doorstep Delivery. We are chasing and calling the Courier person to guide the address and he denied to attend the calls.
Delhivery customer support has been notified about the posted complaint.
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    Address: Plot 5,sector 44 Gurgaon, Haryana - 122001
    Website: www.delhivery.com

    I am trying to book a shipment with Delhivery for a package weighing 477 grams. However, I was dismayed to find that upon confirming the shipment booking, the only available option was the default range of 500 GM–2 kg. Despite there being other suitable options for my package's weight, they were inexplicably disabled, leaving me with no choice but to pay extra for a service I did not require.

    This practice appears to be a...
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    Navya_t_ch
    from Hyderabad, Telangana
    May 7, 2024
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    product damaged during delivery and discarded

    AWB:[protected]

    The delhivery team has mishandled the package during transit and has not delivered the product till date.

    After raising multiple tickets, they mentioned that the product has perishable goods and hence discarded. However, the product has a mix of both perishable and non-perishable goods.

    They haven't delivered the product yet with the non-perishable goods. Also, there is no customer...
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    S
    sndeepsharma880
    May 4, 2024
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    Shipment STUCK from 27/04/2024

    My shipment STUCK in DELHIVERY COURIER CENTRE AGRA from 27/04/2024. Please Forward it .Tracking No.[protected]...
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    A
    Anonjdjd
    May 1, 2024
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    This is regarding my order with AWB[protected]. My package updates says that the delivery executive was not able to reach me. This status is showing for 4 days now. It has been showing out for delivery thrice and no delivery attempts have been made.
    The update on the tracking now says ‘Package missing in audit’. There is no response from your customer service!
    This is extremely horrible. I am losing business because of your pathetic service. I need this package to be delivered soon! This shipment is already in transit for almost 8 days now!
    Delhivery customer support has been notified about the posted complaint.
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      A
      Akankshas.1892
      from Gurugram, Haryana
      Apr 22, 2024
      May 1, 2024
      This thread was updated on May 1, 2024
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      Worst service everrrrr!!! i sent an urgent document using your express delivery and now the package is delayed by 7 [censored]ing days!!! why are you even a courier service or why don't you use pigeons for delivery, i bet they are faster!

      Also, do you even look into service ticket you create? or is it a fake customer service gimmick?
      Delhivery customer support has been notified about the posted complaint.
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        M
        mayank@#@001
        from Bhopal, Madhya Pradesh
        Apr 15, 2024
        Apr 15, 2024
        This thread was updated on Apr 15, 2024
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        Delivery regarding complaint of delivery boys rude behavious and denial to deliver

        Address: bhopal

        I'm deeply disappointed by the appalling behavior of your delivery personnel
        today. The delivery boy not only exhibited rudeness but also denied delivering my package without justification. Such unprofessionalism is intolerable. I demand immediate action against the responsible party and assurance of faster, reliable delivery in the future. My trust in your company's service has been shattered. Urgent measures are needed to restore...
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        S
        samarth124
        Apr 4, 2024
        Apr 4, 2024
        This thread was updated on Apr 4, 2024
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        Address: Plot 5,sector 44 Gurgaon, Haryana - 122001

        I ordered my shipment via delhivery AWB - [protected] on 28th march and it reached the delivery facility of my city on 1 april. It has been over 3 days the tracking website shows the same location of the parcel and has not been yet out for delivery. The parcel is being delayed from past 2 days and we can't even contact the consumer care of the company.

        AWB - [protected]
        AWB 2 - [protected]
        Apr 5, 2024
        Complaint marked as Resolved 
        Delhivery customer support has been notified about the posted complaint.
        Apr 04, 2024
        Updated by samarth124
        The shipment location keeps changing. 2 days ago it shown that the shipment arrived facility on 1 april then on 3 april then 4 april
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          kiranshine012
          from PUNE, Maharashtra
          Mar 30, 2024
          Apr 5, 2024
          This thread was updated on Apr 5, 2024
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          Delivery executive not receiving call

          Address: kahne pune

          Im calling a delivery executive from morning regarding my parcal.
          he is not receiving call, im not available after 5.30pm, if he have any issue he should receive a call and discussed the things.
          delivery executive is not having any type of sense....
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          Y
          Yesha Kotiyal
          Mar 26, 2024
          Apr 5, 2024
          This thread was updated on Apr 5, 2024
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          Delay in courier

          Hello Team,

          This compalin is regarding courier AWB no. #[protected]. The courier was dispatched from Bangalore on 9 March (Via express delivery)and till now it has not been delivered.

          I tried multiple times via IVR helpline to get a call but whenever I picked the call, the call was disconnected

          Kindly check and call back on mentioned number ASAP- [protected]...
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          maddysiju
          from Chennai, Tamil Nadu
          Mar 16, 2024
          Apr 5, 2024
          This thread was updated on Apr 5, 2024
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          Product not delivered even after 10 days

          Hi, my product is in my nearest center and undelivered, they are say can't reach you, I got call from the courier and asked for the location but not delivered the item, Awb #[protected]
          Customer care number is IVR no real person is talking . Please expedite my parcel or give the address with full Google pmap location so that I can go and pick up the parcel,...
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          S
          Satish19932000
          Mar 15, 2024
          Mar 15, 2024
          This thread was updated on Mar 15, 2024
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          Order delay and misplacing

          Address: Gudur

          Orders getting delayed in delhivery courier centre, for each and every product its getting delayed everytime with delhivery.Also without contacting customer products are getting returned for the reson mentioning unsuccessful delivery.concerned people in delhivery courier centre in gudur, were not giving proper response.Kindly look in to the issue.
          Tracking id[protected]
          Name N SATISH KUMAR
          [protected]...
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          A
          Aung Si Bo
          Mar 11, 2024
          Mar 13, 2024
          This thread was updated on Mar 13, 2024
          Resolved
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          Processing AWB number

          Address: 1.Mumbai Delhi NCR, Plot 84, Sector 44, Gurgaon - 122 002

          I had ordered to deliver carton box (consumable) from Visakhapatnam to Roorkee since 1.3.2024, 3:30 pm through Delhivery Mobile App. Delivery Payment had been deducted from my UPI account ( please see attached photos for payment) but it has been shown processing AWB number (pending order) and i don't get any of contact, order confirmation or refund and resolving for my issue from Company side. So please kindly resolve my problem....
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          Suchu006
          from Delhi, Delhi
          Mar 11, 2024
          Mar 13, 2024
          This thread was updated on Mar 13, 2024
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          Parcel not delivered, fake attempts shown

          Address: Ghaziabad

          Why this is so unmanaged. Two Isha life package arrived at same time and one is still not delivered on 10 march -No one has come to deliver the parcel yet it shows out for delivery since 2:45 pm kindly check and confirm
          The Delivery partner has not delivered yet its been over 5 hrs its out for delivery.. kindly check and deliver today itself
          on 11 march - same thing shows out for delivery since 12:22 pm no one...
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          S
          Shantanu Arora
          Mar 10, 2024
          May 1, 2024
          This thread was updated on May 1, 2024
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          My Courier has been lost by Delhivery

          I have been contacting Delivery team since the Past 17 days. My courier was picked by Delhivery courier person 17 days back and he didn’t mark it picked up . It has been saying pick up pending since then . Neither has it it been delivered to me nor returned to me. I even shared the number of the Delhivery executive with you on the Delhivery app but no action has been taken yet. My package contains my apply MacBook Air charger and cable...
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          Nikhil15079
          from Tohana, Haryana
          Mar 9, 2024
          May 1, 2024
          This thread was updated on May 1, 2024
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          Subject: Urgent Complaint Regarding Undelivered Parcel (Tracking Number: NB2406419126498)

          Address: CHANDIGARH ROAD TOHANA

          Dear Delhivery Customer Service Representative,

          I hope this message finds you well. I am writing to express my concern regarding a recent shipment with the tracking number [NB[protected]] that has not been delivered to me despite being marked as "out for delivery."

          I have been eagerly awaiting the arrival of this parcel, and it is disappointing to see that it has not reached its destination as expected. I...
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          Aimraan
          from Srinagar, jammu and kashmir, Jammu and Kashmir
          Mar 4, 2024
          Jun 11, 2024
          This thread was updated on Jun 11, 2024
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          Unjustified Amount at time of delivery Rs5460/-

          Address: Delhi

          Recently I shifted some furniture items from Delhi to Srinagar through KSInternationalDCB2BRC Delhivery Small World under Delhivery Courier Service Agent Cell No. +[protected] and amount fixed was ₹8000/ and accordingly I made payment and he shared LR[protected] for 8 items on 11 feb 24.
          On 15th Feb 24 he told me to pay extra ₹2000/ - due to extra items/packaging charges which actually was not the case but being on receiving...
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          sajid4537
          Feb 29, 2024
          Jun 11, 2024
          This thread was updated on Jun 11, 2024
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          Kindly Place a Call Before Delivering My Order to me Today Itself Urgently

          Sir, Kindly Make Sure to Place a Call to me Before Delivering My Order
          AWB Number : [protected], as i Didn't Receive any Call Yesterday From the Delivery Partner ... So Kindly Speed Up and Deliver My Package to me Today Itself and also Please make Sure to Place a Call to me Before Delivery....
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          Anu Abhi
          Feb 28, 2024
          Jun 11, 2024
          This thread was updated on Jun 11, 2024
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          Bad behaviour of delivery partner

          28/02/2024
          The delivery partner called me at 4.50 pm to delivery my parcel. but unfortunately, I can't attend the call, then after 10 minutes he called me again and i took up. my delivery address was my office. he told me to come and collect from near by shop which is very near to my office. it is difficult for me to go there because its my office time. so, he refuses to deliver my product on that day in very bad manner. his behavior...
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