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Delhivery Complaints & Reviews

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Updated: Dec 13, 2025
Complaints 3834
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520
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Delhivery reviews & complaints page 2

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T
tanusreee
from Varanasi, Uttar Pradesh
Sep 1, 2025
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Shoes Lost

I ordered a parcel from Theater Apparel order #349179 which was delivered to the wrong location on 28th august and is now lost...
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M
Minimm
Aug 27, 2025
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Lenovo laptop ordered.

Profile
Full Name
Christo Martin
Phone Number
XXXXXX7526
Email ID
christom...[protected]@gmail.com

LENOVO SURFACE
Lenovo LOQ 13th Gen, 39.62cms

AWB.# [protected]

B2B Box
My Queries
Request ID : J[protected]
AWB. #[protected]
My package is delayed
The package keeps getting delayed
Delhivery -
Delhiverybr...
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M
mpelango29
from NOIDA, Uttar Pradesh
Aug 12, 2025
Aug 12, 2025
This thread was updated on Aug 12, 2025
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We have booked a consignment through moveabox/delhivery on 27/05/25 (consignment no. Awb# 22237710003474

Address: Bengaluru
Website: www.delhivery.com

We have booked a consignment through Moveabox on 27/05/25 ( Consignment No. AWB# [protected]. Sequence of this consignment are as follows:

1. Consignment booked on 27/05/25 from Bengaluru to Noida
2.No message/calls received from v]courier agency
3.Started communication by us but said that the subject consignment was back to Bengaluru.
4.While tracking, it was always shown as will be delivered by today/tomorrow...
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V
Vipin_Mittal
from Delhi, Delhi
Jul 23, 2025
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Non-delivery of express shipment and repeated ignorance by delhivery (Awb *6045)

I am filing this complaint against Delhivery Courier Services for failing to deliver a package booked via their Express Delivery service, and for causing unnecessary mental stress, false promises, and repeated delays.
Shipment Details:
Origin: Nashik, Maharashtra
Destination: Delhi
AWB Number: ******6045
Booking Date: 12th July 2025
Scheduled Pickup Date: 13th July 2025
Actual Pickup Date:...
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A
amarjeet mor
Jul 17, 2025
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Clothes and personal items

As i have placed my order on 11th july for delivery my clothes and personal items from Gurgaon to Bangalore as per express delivery it should delivered by 15th july 2025. and it was showing same day pickup but pickup done two days late by 13th july 2025 and now i should get delivery by 16th july 2025. but still there is no updates and now in their app it is showing package will be delivered by 19th july 2025. they charged for express delivery...
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Seller Sent me a fake/Damaged product which is delivered by logistic partner "Delhivery".

I had made COD payment of Rs9500 to Delhivery QR.

Please Stop my payment getting settled with seller....
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Dear Delhivery Team,

I am writing to raise a serious concern regarding my parcel with AWB #[protected]. According to your tracking system, the shipment is marked as "In-Transit" with a note that the delivery executive was unable to reach me in Jalandhar. However, my delivery address is clearly mentioned as:

Quarter No. 488/D, Type 2,
Rail Coach Factory,
Kapurthala

Despite...
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S
shweta170285
from Mumbai, Maharashtra
Jul 8, 2025
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Urgent escalation undelivered shipment & lack of communication awb no. 3036813739094

I am writing to escalate an issue regarding my shipment that was scheduled for delivery on 28th June 2025. It has now been over 10 days, and the parcel has still not been delivered to my address.

The tracking status continues to show "delivery area is restricted, " which is incorrect — there is no restriction in my area. Moreover, the delivery agent has neither contacted me for address clarification nor attempted...
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V
Vk-anju
from Noida, Uttar Pradesh
Jul 7, 2025
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Fake remarks customer denies receiving it.

Awb [protected] it is clear that you have policy not to listen to customers.
Your delivery agents put fake remarks
5 days is post delivery is new rule. System didnot allow creating ticket from order page. Customer repeatedly states she didnot receive it. Remark is fake your pod image looks fake. Pl have more robust delhivery proof - either based on otp or have customer write his/her name with signature on aper sheet like...
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K
Krishna2312
Jun 27, 2025
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Lifilong llpcm cordless not yet received till date

Address: Krishna Kumar Nirala , 709 B Ghitorni Maruti Chowk , New Delhi 110030

I have placed the order of LLPCM13 Cordless from Reward big Loyalty Solutions PR (AWB [protected]).
In this regard, the above items not yet received till date, but one msg is received delivered.
Did you not understand that it is appropriate to take the OTP confirmation from the customer?
If you have received an OTP, from which mobile number did you receive it and when?
To whom did you hand over the items? Please...
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S
SahilAgg8
from Gurugram, Haryana
Jun 20, 2025
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AWB 35580610010242 faked as delivered

Delivery not done but marked as delivered. receiever found the delivery guy and he told that the item has been delivered to wrong person. then he refused to help them get it and started being rude. his pictures were captured and shared with delhivery on ticket id J[protected]. But delhivery has not taken any action. we keep getting an automated response saying that we are looking into it. There is no escalation even for a serious case...
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V
Vivuviju
Jun 6, 2025
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Parcel not delivered even after 12 days

Address: Greater Thane, Mumbai City, Maharashtra

AWB[protected]
Consignment booked from Bangalore on 25/5/25
To be Delivered in Mumbai in 5-6 working days
Content: Clothes and personal items
Portal Showing reached Thane Hub on 28/5
Everyday changes delivery slot to next day
Have sent several Emails got same response we " we have escalated the matter your shipment will be connected at the earliest"...
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A
as973
from Patna, Bihar
Jun 4, 2025
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Phone number not mapped to my delhivery awb

Delhivery is getting an LG order that we have to reject but the phone is not mapped to the order/ AWB. I cannot call the phone IVR because it won't let my call go through, I downloaded the app but again no support because of the phone issue. The last four digits of the phone on Delhivery.com tracking are incorrect. So, how will the delivery agent call me. And, I am reading that Delhivery does not require OTP. So, what if the agent just...
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S
Samyak12345
May 28, 2025
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Delivery failed status without attempting delivery

The package was picked up from Gurgaon and has to be delivered to Greater Noida but first the shipment got late and now every day the order status is updated "out to delivery" in the morning and "order delivery failed" in the evening. There is no actual way to reach the delivery guy, and no one even comes to deliver.
My order either has been lost or stolen. Please look into this Delhivery.
The Shipment id is AWB[protected]....
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A
ankit21698
May 22, 2025
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Delhivery lost my shipment

Delhivery lost my shimpent which was worth 8k, how can one company be so careless?
Do they bear no responsibility? This is not at all acceptable and has caused a lot of trouble.
AWB[protected]...
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R
Rashmi G S
May 9, 2025
Jun 27, 2025
This thread was updated on Jun 27, 2025
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pickup of return item cancelled - tracking id: 14931212094050

I placed an order for the resonate WIfi UPS through amazon and the bridge cable was missing so amazon helped raise a return request on 5th May. The pick up does not show up on the amazon app as it shows as "Will be scheduled by carrier" which is Delhivery.
The item was supposed to be picked within 3 days as per amazon but nobody did until yesterday so I called amazon and they placed another request to pick up the item and asked me...
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Pashmina Lakhanpal
from Noida, Uttar Pradesh
May 1, 2025
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complaint against delhivery courier non-delivery, wrong address shared, and safety risk

I am filing this complaint against Delhivery Courier Services for failing to deliver my package, which arrived at their facility on 22nd April at 1:33 PM. It has now been 10 days, and there has been no update or movement in the tracking status.

I tried reaching out to their customer support team multiple times, and only managed to speak to someone once after several failed attempts. Instead of resolving the issue, I was told...
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A
Apss678943.
Apr 19, 2025
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No update of my order

I placed an order on FreeUp and it was picked up by Delhivery under AWB number [protected]. Since the pickup, there have been no further tracking updates, and I haven’t received any response from either Delhivery or FreeUp customer support. I would like to know the current status of my parcel and when I can expect the delivery....
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J
JUSTICE JUNCTION
Apr 18, 2025
Apr 18, 2025
This thread was updated on Apr 18, 2025
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Complaint regarding undelivered package marked as delivered

Address: Customer Relation Officer, Delhivery Limited, Plot 5, Sector 44, Gurugram, Haryana – 122002.

Dear Sir/Madam,
My name is George Issac. I am writing to report an issue concerning my recent shipment with your company. The package associated with the tracking number AWB[protected] was marked as delivered on 15.04.25. However, I have not received the package at my address.
Details of the Shipment:
Tracking Number:
Order ID: AWB[protected]
Expected Delivery Date: 17.04.2025
Delivery Address:...
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A
Akshata Shriyan
Apr 18, 2025
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Request for Return of Parcel

Hello Team,

I am writing to raise a concern regarding a courier sent through the Porter application under the All India Services. I had booked a parcel delivery from Mira Road, Thane to J P Nagar, Bangalore on 29th March 2025. However, the parcel has still not been delivered. After multiple follow-ups over the past few weeks, I was informed today, on 18th April 2025, that the parcel has been lost in transit.This is extremely...
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