Delhivery — Complaint regarding undelivered package marked as delivered

Address: Customer Relation Officer, Delhivery Limited, Plot 5, Sector 44, Gurugram, Haryana – 122002.

Dear Sir/Madam,
My name is George Issac. I am writing to report an issue concerning my recent shipment with your company. The package associated with the tracking number AWB[protected] was marked as delivered on 15.04.25. However, I have not received the package at my address.
Details of the Shipment:
Tracking Number:
Order ID: AWB[protected]
Expected Delivery Date: 17.04.2025
Delivery Address: JUSTICE JUNCTION, DWARAKA BUILDING, BUDHA JN, MAVELIKARA.
I kindly request that you investigate this matter and provide information regarding the delivery status. If the package has been misplaced or delivered to the wrong address, please initiate the necessary steps to locate it or arrange for a replacement/refund.
I have attached relevant documents, including the order confirmation and tracking details, for your reference.
I look forward to your prompt response and resolution of this matter.
Sincerely,
GEORGE ISSAC PH.NO. [protected].
Was this information helpful?
No (0)
Yes (0)
Delhivery customer support has been notified about the posted complaint.
Apr 18, 2025
Updated by JUSTICE JUNCTION
no action have been taken after inform about the matter at delhivery courier delivery point.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhivery
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    3828
    Pending
    0
    Resolved
    519
    Delhivery Phone
    +91 12 4671 9500
    +91 12 4471 8919
    Delhivery Address
    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
    View all Delhivery contact information