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Delhivery Complaints & Reviews

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Updated: Jan 3, 2026
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Delhivery reviews & complaints page 4

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A
Adarsh5690
from Kanpur, Uttar Pradesh
Dec 8, 2024
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Multiple delays in delivery of my parcel

I booked a shipment with Delhivery (AWB#[protected] on 23 Nov 2024 for pickup on 24 Nov 2024. However, the pickup was delayed multiple times and finally occurred on 27 Nov 2024.

The parcel, containing essential winter clothes, blankets, and a printer, arrived at Delhivery's Noida facility on 30 Nov 2024, the initial delivery date. Since then, the expected delivery has been delayed seven times (to 02 Dec, 03 Dec, 04 Dec,...
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Lalit r
Dec 4, 2024
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Not delivereing the package

Address: 110030

PNB sent the credit card via Delhivery on 22nd Nov 2024.
the lateset updated on the tracking page is for 29th Nov and it is at the same city, Its been 5 days that package is not moving ahead. Aslo, the customer care in not answering.
It is credit card and if they misplaces it, there is risk of financal scam.
Delhivery Tracking no : [protected]...
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A
Ayan_89892
from Bengaluru, Karnataka
Dec 2, 2024
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Subject: Complaint Regarding Non-Delivery of Parcel by Delhivery

Address: Landmark, Delhivery Limited. Survey no. 221, Village Kolathur, Hobli, behind Satya Sai Public School, Kasaba, Taulka, Hoskote, Bengaluru, Karnataka 56

Dear Team,

I am writing to formally lodge a complaint against Delhivery regarding the non-delivery of my parcel with AWB number[protected].

Since 21st November, I have been receiving daily updates stating that the parcel is "Out for Delivery." Despite contacting the delivery personnel multiple times, each of whom assured me that delivery would occur the same day, the parcel remains undelivered. Efforts to...
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The delivery executive has not been answering my calls as the package was out for delivery, he marked it not delivered by saying I was not at the location. As I was calling the person continuously to clarify, he blocked my number....
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S
saini1191
Nov 21, 2024
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App showing order delivered but I did not received

Hi, I need help on this matter, I have been trying to reach delivery customer service, but got no response.
I Have not received my parcel, but it's showing as it's delivered on Sunday. Where did my parcel go? The seller who had sent the parcel i had already raised a complaint, but got no reply from your side.Is this the way you people make money by stealing others goods ?? If not then I want a call back on this.

We need...
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I am writing to formally lodge a complaint against Delhivery for their unprofessional conduct, which has caused significant inconvenience to me as a consumer.

I had ordered a package with tracking number [protected] scheduled for delivery to my address “FIRST FLOOR CHAUHAN BUILDING UPPER CHAKKAR BE LOW KAMNA DEVI TEMPLE CHAKKAR SHIMLA 171005”. Despite providing accurate delivery details, the courier company failed to...
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K
khushikarnawat
from Indore, Madhya Pradesh
Nov 11, 2024
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Shipment delayed and no updates from the company

Hi,

It's 11 November today. My Parcel left on 23rd October from Delhi. It was supposed to be delivered by 27th October. Ever since then there's only been delays and the delivery gets pushed by a day everyday and there has been zero follow up from company's end except these ridiculous automated replies.

I have been very patient and have waited for almost 20 days now. This is the worst delivery experience ever....
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I am writing to highlight an ongoing issue with Delhivery, which has caused significant inconvenience and potential monetary loss.

On November 1, I shipped a product worth INR 4, 000 from Delhi to Bangalore via Delhivery, expecting delivery by November 8. Unfortunately, as of today, the shipment (AWB: [protected]) is still undelivered, and the tracking status has shown “Vehicle delayed at Bangalore_Hoskote_GW” since...
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Himnish kumar
Nov 2, 2024
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As this is ridiculous we have been tryinging to reach dehivery there is not customer service reply for the order no
ID[protected]
Tracking I'd[protected]
It is promised to deliver by today 2 oct
I have to leave tomorrow to outof station it says on hold destination unable to receive.
Atleast give us the option to receive from the location it has reached.
Delhivery customer support has been notified about the posted complaint.
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    S
    s7294
    from Bengaluru, Karnataka
    Oct 26, 2024
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    Package delayed and rescheduled without my knowledge

    I placed an order on 18th October and the expected date of arrival was 25th. Package showed Out for Delivery early on 23rd, so I promptly rescheduled it for the next day as I was not available on 23rd. On 24th, 25th and 26th October, they kept canceling and rescheduling my delivery saying the customer wasn't available when they did not even once call or reach my place. Its been more than 3 days and their customer support contact number...
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    D
    drishtir
    Oct 24, 2024
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    Pickup Issue

    My return pickup for a product having AWB [ [protected]] was scheduled for 19/10/24. Your agent rescheduled the order for another day and didn't came on that day even. Then again he did the same thing and its the fourth day today and still my pickup is pending .I am facing trouble and need a solution for it. I request you to reschedule my pick up again as soon as possible....
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    S
    Surabhi_chouhan
    Oct 22, 2024
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    Parcel lost - distress caused

    I am writing to express my deep dissatisfaction with the recent delivery experience and the lack of proper support I have received so far. My parcel, containing 2 sarees, 1 chaniya choli, appears to be lost, and despite my efforts to reach out, I have only received automated responses. Nobody has even called me regarding it . I have sent several messages to them over the course of last 20 days.
    Tracking Number: AWB #[protected]br...
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    M
    me007
    Oct 19, 2024
    Sep 11, 2025
    This thread was updated on Sep 11, 2025
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    Parcel not getting delivered

    My parcel with AWB #[protected] is not delivered even after 5 days delay. I have paid extra for express delivery but the parcel is getting delayed day by day. Their customer care service is pathetic. There is no option to talk to a customer care representative to tell me the status. They only send regret message everytime you ask for status of parcel. When I asked to call back or provide number to talk to customer care person, they never...
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    A
    Arunima Majumder
    Oct 7, 2024
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    They took money for express delivery and my parcel was supposed to be delivered on 4th oct . Then they said 6th and then 7th and now they say 8th . They are not cooperating and I think they are scamming me and will not deliver the parcel and they have done something with it . AWB[protected] .
    Delhivery customer support has been notified about the posted complaint.
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      T
      TAMILSELVI.K
      Oct 1, 2024
      Oct 1, 2024
      This thread was updated on Oct 1, 2024
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      My parcel cancel of delivery boy for my Adhar card

      Address: 36 3rd Street Kumaran Nagar Opposite Aditya College Institute Kurumbapalayam Coimbatore

      Hello sir
      your delivery boy not give my parcel. I said my OTP but he denied and asked my ADHAR Card . So I don't give my Adhar card to his boy and return my parcel to my purchase shop. I ordered 4 parcel from Surat. All parcels are sending through your courier. What can I do?

      FROM TAMILSELVI.K Coimbatore Tamilnadu...
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      R
      ruparajaram
      Sep 27, 2024
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      The return request was raised three months ago but no courier person came to pick up the item from Delhivery, pallavaram, Nagalkeni, chennai.

      Very worst customer service. Simply mentioning as customer not reachable and cancelled as per user request etc.

      One courier person have asked for money to return the item. Without money, he told would not take up the product back as it was not same as image. I never paid him a penny so the person rejected it. Then after that no one came to pick up that returned item.

      Strict action have to be taken on this courier person and management.
      Delhivery customer support has been notified about the posted complaint.
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        Address: Machilipatnam-521001

        I got one parcel from my company through Delhivery and the parcel reached the machilipatnam Pin-521001 ... From the last 4 days everyday the parcel is picked up by the delivery boys and I am calling them to .. Eveytime they are says some cock and bull stories to me and finally updating that I am not available... They are useless and doing wrong updades. Even some of the guys are asking me is it urgent, , , why u wan it so early.. I alerady...
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        A
        Amy and Martin Wright
        Sep 12, 2024
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        I have had an amazon parcel delivered by Delhivery courier. He requested a 672 rupee delivery fee. I had already paid shipping costs as per my amazon order, and evidenced in my invoice. Nowhere did it state I would have to pay anything further. The box itself was damaged. Amazon confirmed I shouldn't pay more.
        Now I am getting threatening calls to my number ([protected]) asking for the money and threatening not to deliver any further parcels to me.
        I would like this investigated immediately and I do not want any delhivery couriers handling my items
        Delhivery customer support has been notified about the posted complaint.
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          V
          vikash00127
          Aug 29, 2024
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          Seller doing Fraud

          Seller Product COD Fraud

          I have ordered a product from website name http://magicalhair.co item is magical red light therapy hair device but recived fake cheap power bank inside the package. Cost of Product 1499

          As seller website only having COD option that was fishy.

          As my order was COD can we please hold the payment to seller.

          Or guide me how to complain regarding seller as on...
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          T
          TEJINDER SINGH BHADANA
          Aug 27, 2024
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          Address: Mumbai

          My order was scheduled to be picked up from Mumbai on 25th August 2024. This has been delayed for 2 days. On the app it shows pick up tried but I was never called or informed or anything.
          Delhivery forces me to download app to see updates on the ticket I raised on the website. I should have the option to view it there as well.
          There is no support staff that I can connect to only robotic responses.
          Delhivery customer support has been notified about the posted complaint.
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