Delhivery Complaints & Reviews

Order ID:[protected]

Booked from Birati to Chinsurah, order cancelled midway. Was supposed to be returned to shipper but constantly incorrect status is being updated. The package was picked up from my doorstep, why is the bottleneck here/. Why has no one contacted me and sent OTPs, how are they supposed to confirm OTP if they don't call? This is getting ridiculous....

I am writing to express my frustration and concern regarding the status of my shipment with AWB #[protected]. The package was picked up from Bangalore Basavannagudi area on 28th July and reached the Destination Delivery Center in Visakhapatnam by 30th July. However, there has been no update on the shipment since then.

Despite lodging multiple complaints through social media and their app, I have not received any proper response from their customer support team. Each time, the issue is flagged as delayed due to operational issues, but no concrete solution or estimated delivery time has been provided.

This delay is causing significant inconvenience, and I urgently need assistance to ensure the prompt delivery of my shipment. I request your immediate attention to this matter and a resolution at the earliest.

AWB[protected] Parcel had been sent to Banaswadi Banglore on 17/ 7/ 24 which reached Hosekote on 18/7/24 evening. Initially ETA 21/7/24 Rescheduled 24/7/24.Querry raised Ticket made Talked to Hosekote facility staff but they did not bother to deliver.
24/2/24 received a Email stating that parcel damaged/material perished so we are discarding.
This is HIGLY unprofessional and gross Negligence of Hoskote facility.I fail to...

I am writing to formally acknowledge receipt of a parcel delivered by your service on[protected]. However, I regret to inform you that this parcel, purportedly from an Amazon seller, is fraudulent. We have not placed any orders with the said seller nor authorized any purchases under our account.
Details of the fraudulent parcel:
 Tracking Number: [protected]
 Order ID: KLOP6379
 Sender: Rakesh Sadi Mall
 Contents: Saree (SKU J5N1076)
 Amount: 798
Upon receiving the parcel, it became evident that it was sent in error or as part of a fraudulent activity, likely a result o[censored]nauthorized use of our information.
We request your immediate attention to this matter. I kindly request refund for the amount paid for this unauthorized parcel. Additionally, we would appreciate your assistance in ensuring our account details are secure and not compromised.
Thank you for your prompt attention to this matter. Please contact me at [protected] if you require any further information or clarification.

Hi Team,
I requested a online parcel pickup from Delhivery services to send a package from Bangalore to Jammu. It was scheduled to be delivered on 7th July but was delayed. The tracking details show it is still in bangalore till 5th July. There were no updates on the package. There is no direct line to reach the customer care and I am not getting any details on the whereabouts of the package. I'm highly concerned.
Moreover, I requested for cancellation of the package today on 10th July and it started showing delivery date as 1st Jan. this is a high matter of concern now. Please help me in retrieving my package now. There is no body who is picking up the call or helping

Highly delayed package. Booked on June 5 from Bangalore for Pune. Yet to reach as of June 16.
AWB[protected]

Sir, Kindly Speed Up My Shipment AWB NUMBER : [protected] and Deliver My Package to me Tomorrow Itself and also Please make Sure to Place a Call to me Before Delivery.

Earlier the date of delivery is 25th May 2024, and now it is changed to 25th May. It caused me inconvenience. Order is of BOAT Headphones and still seller like boat is not taking action against this delivery agencies.

I have ordered refrigerator from

LG electronic India private limited.
Titanium Logistics and Industrial Park LLP, Warehouse No 1 & 3, Near Maladi Mata Temple, 382220 India

They are saying my refrigerator shipped through Delhivery and when i track the shipment. its showing only "Delivery agent didn't contact and delivery delayed". I tried to contact LG customer care but they are saying its with Delhivery...

A parcel booked on 20 May 24 at Chennai AWB [protected] not delivered in Hyderabad till date. No response to online complaints and no response from IVR calls. Parcel was marked urgent and its five days now, no trace of the parcel

Very poor service by delhivery. No customer support, fake app and service.
They took your money and in place of refund they will make you fool. No customer care number not responding mails. After many follow-ups and creation of many tickets to app. No response found.
Awb[protected]

No attempt was made to deliver and just updates that customer has refused for Doorstep Delivery. We are chasing and calling the Courier person to guide the address and he denied to attend the calls.

I am trying to book a shipment with Delhivery for a package weighing 477 grams. However, I was dismayed to find that upon confirming the shipment booking, the only available option was the default range of 500 GM–2 kg. Despite there being other suitable options for my package's weight, they were inexplicably disabled, leaving me with no choice but to pay extra for a service I did not require.

This practice appears to be a...

AWB:[protected]

The delhivery team has mishandled the package during transit and has not delivered the product till date.

After raising multiple tickets, they mentioned that the product has perishable goods and hence discarded. However, the product has a mix of both perishable and non-perishable goods.

They haven't delivered the product yet with the non-perishable goods. Also, there is no customer support number to talk with the agent to know the status.

In the app, they are just updating the status as delivery is delayed and will be delivered tomorrow. This status has been going on since 3rd May 2024.

My shipment STUCK in DELHIVERY COURIER CENTRE AGRA from 27/04/2024. Please Forward it .Tracking No.[protected]...

This is regarding my order with AWB[protected]. My package updates says that the delivery executive was not able to reach me. This status is showing for 4 days now. It has been showing out for delivery thrice and no delivery attempts have been made.
The update on the tracking now says ‘Package missing in audit’. There is no response from your customer service!
This is extremely horrible. I am losing business because of your pathetic service. I need this package to be delivered soon! This shipment is already in transit for almost 8 days now!

Worst service everrrrr!!! i sent an urgent document using your express delivery and now the package is delayed by 7 [censored]ing days!!! why are you even a courier service or why don't you use pigeons for delivery, i bet they are faster!

Also, do you even look into service ticket you create? or is it a fake customer service gimmick?

I'm deeply disappointed by the appalling behavior of your delivery personnel
today. The delivery boy not only exhibited rudeness but also denied delivering my package without justification. Such unprofessionalism is intolerable. I demand immediate action against the responsible party and assurance of faster, reliable delivery in the future. My trust in your company's service has been shattered. Urgent measures are needed to restore it.
tracking id [protected]

I ordered my shipment via delhivery AWB - [protected] on 28th march and it reached the delivery facility of my city on 1 april. It has been over 3 days the tracking website shows the same location of the parcel and has not been yet out for delivery. The parcel is being delayed from past 2 days and we can't even contact the consumer care of the company.

AWB - [protected]
AWB 2 - [protected]

Im calling a delivery executive from morning regarding my parcal.
he is not receiving call, im not available after 5.30pm, if he have any issue he should receive a call and discussed the things.
delivery executive is not having any type of sense....