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Delhivery Complaints & Reviews

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Last updated Dec 8, 2023
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Delhivery reviews & complaints page 4

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V
vedika bhatnagar
from Gurgaon, Haryana
Sep 16, 2023
Sep 17, 2023
This thread was updated on Sep 17, 2023
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Address:Pune
Website:Delhivery

Hi
I placed on order on delhivery on 10th september AWB number[protected]
I was expected to receive it by 14th September. But they have got my parcel misrouted and are not providing correct details. Everyday they update it woll be delivered today but again delay it. Can i please have some action taken on them and please get my parcel delivered
Delhivery customer support has been notified about the posted complaint.
Sir, My Order AWB NUMBER : [protected] has not been Picked up Since the last 4 Days by Delhivery Courier Partner ...So, Kindly Cancel My Order Immediately.

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    Arem sharmila
    Sep 15, 2023
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    For placing the order they ask you to add money in the wallet of Rs 500/- so i added money in the wallet. I placed an order and after placing order wallet is left with 412 points and when i tried to place the other order it says for placing the order 500 wallet balance is mandatory. neither i can't withdraw the wallet balance nor place an order. Customer service really sucks!
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      S
      S.Ghosh.Amp
      Sep 14, 2023
      Sep 17, 2023
      This thread was updated on Sep 17, 2023
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      Hi. I have booked a parcel on 12.09.2023 and selected the next day pickup and it was scheduled for 7 am to 7 pm pickup slot. But at the evening, in the app it was auto updated that the shipment was not ready for pick up that's why the have reschedules the pickup next day.. But today also they didn't pickup and i cancelled it and rebooked which was supposed to pickup up today within 7 pm. But again same thing happened. At 6.59 pm again got a called from the ivr and let me it couldn't picked up and to reschedule it. And the app it was updated by default that package was not ready for shipment. What the hell?? How they could be so irresponsible?? Useless. They are very unprofessional, don't even know how to fulfil commitments.
      +3 photos
      Delhivery customer support has been notified about the posted complaint.
      Sir, My Order AWB NUMBER : [protected] has not been Picked up Since the last 4 Days by Delhivery Courier Partner ...So, Kindly Cancel My Order Immediately.

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        ahails
        Sep 13, 2023
        Sep 20, 2023
        This thread was updated on Sep 20, 2023
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        Tracking no: AWB #[protected]
        My package has been sitting at my city for more than two weeks but Delhivery is not willing to deliver it. I have not had breakfast for two weeks because the package contains oats, my breakfast.
        I have made many complaints but they just give false promises but never deliver.
        Delhivery customer support has been notified about the posted complaint.
        Sir, My Order AWB NUMBER : [protected] has not been Picked up Since the last 4 Days by Delhivery Courier Partner ...So, Kindly Cancel My Order Immediately.

        Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me Today Itself as Soon as Possible as it is Urgent.

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          V
          Vikii16
          Sep 13, 2023
          Sep 17, 2023
          This thread was updated on Sep 17, 2023
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          Hi,

          My tracking id is[protected]. On 7th Sep 2023 order has been booked by once card express and while tracking the order it showing as in-transit on 9th Sep 2023 location Chennai and estimated delivery is by 11th Sep 2023.Again i have tracked my order and it shows estimated delivery on 13th Sep 2023, and now it shows estimate delivery is by 14th Sep 2023. But my package as arrived Chennai delhivery facility on 11th Sep 2023. Could you please help me to get my package delivered as soon as possible.
          +1 photos
          Delhivery customer support has been notified about the posted complaint.
          Sir, My Order AWB NUMBER : [protected] has not been Picked up Since the last 4 Days by Delhivery Courier Partner ...So, Kindly Cancel My Order Immediately.

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            S
            Shreyaq
            from Hyderabad, Andhra Pradesh
            Sep 12, 2023
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            Tracking ID [protected]

            The company is not attempting the delivery for this order and is not calling me either.
            This this is 20th time I am having this experience with Delhivery.

            My product is stuck with Delhivery and the delivery executive is wrongfully updating the status as " Consignee Not Available" despite my availability at the location.

            Please look into this as a request.
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              A
              Abhay Nandan U
              Sep 12, 2023
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              Website:one.delhivery.com

              I have already paid for my order and it has been many days since it reached my city (shimoga, karnataka) and they are still not showing any interest in delivering it to me. Even if I go by myself to collect my order they are not giving it to me. This is the worst logistics service I've ever seen. I need my order very urgently and I'm not expecting to lose my paid amount.
              Delhivery customer support has been notified about the posted complaint.
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                Abhay Nandan U
                Sep 12, 2023
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                Website:one.delhivery.com

                I have already paid for my order and it has reached my city. It has been days since my order has reached my city and still they are not showing any interest in delivering it to me. Even they have not provided any helpline number for inquiries. They are just pushing the delivery date. If I go myself there to collect my order, they are not giving it to me.
                Delhivery customer support has been notified about the posted complaint.
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                  A
                  aum3636
                  Sep 9, 2023
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                  There was some serious issue regarding to Delhivery Service for Package delivery. They msg and OTP more than once but don't delivered the package, so that case scenario I lost my consignment and important meeting for waiting delivery but they could not delivered my package, I lost about $5k-$9k for waiting package.
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                    Sanchayita Purkayastha
                    Sep 7, 2023
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    Address:Hyderabad

                    I have a package order ID #[protected] which arrived in Hyderabad (the final destination) on 31st August. Everytime I track my package the site shows delivery in the next day, they keep on rescheduling it. I have also raised a query but the customer care service is so poor there's no response. Even when u call the customers care number on the website it just ends the call without assigning you with any agent. Very poor customer service. I also couldn't find the contact of the courier facilities in Hyderabad. The package is very important and it's delay is causing me immense inconvenience. I really want it to be delivered ASAP
                    +2 photos
                    Sep 10, 2023
                    Complaint marked as Resolved 
                    Delhivery customer support has been notified about the posted complaint.
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                      S
                      SumitKumarJha1111
                      Sep 6, 2023
                      Sep 6, 2023
                      This thread was updated on Sep 6, 2023
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                      I send a document to my company it is a factory and the excuative of delhivery is unable to reach that place how it is possible.is even your executive taking my parcel.
                      Delhivery customer support has been notified about the posted complaint.
                      here is it the proof worst service delhivery can be faster if i sent it through pegion.

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                        Sanchayita Purkayastha
                        Sep 6, 2023
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Address:Hyderabad

                        The shipment is delayed for a week, everyday the app shows that delivery will happen the next day but that day never comes. Not even getting any response from support team.

                        AWB #[protected]
                        +2 photos
                        Sep 10, 2023
                        Complaint marked as Resolved 
                        Delhivery customer support has been notified about the posted complaint.
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                          Anupama Raj
                          Sep 5, 2023
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                          I had placed an order on Aug 8th after which the status was marked as "Delivered" on 25th Aug. But I have not received the package yet. The AWB no. Is [protected] and the order id is S[protected].
                          I tried calling the support, raised a ticket on their app and also contacted the delhivery agent who usually does my delivery but nothing helped. I've been behind this issue for all these days but I did not hear back from them yet. I humbly request you to help me resolve this issue. I hope that you will be able to help me. Thank you.
                          Delhivery customer support has been notified about the posted complaint.
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                            Anupama Raj
                            Sep 5, 2023
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                            I had placed a prepaid order on 8th August after which the product was marked "Delivered" on 25th August but I have not received the package yet. I tried contacting the support team and also raised a ticket in their app, but have not received any proper response yet. The AWB no. Is [protected] and the order no. Is S[protected]. I humbly request you to please help me resolve this issue as I've tried every other possible way. I also tried contacting the delhivery agent who has delivered my previous orders, but nothing helped. Please help me get my package.
                            Delhivery customer support has been notified about the posted complaint.
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                              S
                              Shariq Husain
                              Sep 3, 2023
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                              Address:https://www.delhivery.com/

                              I have not yet received my shipment with order numbers [protected] and [protected]. These orders were prepaid, and the delivery person assured me that they would arrive by tomorrow. However, it has been almost 10 days, and I still have not received my orders, which have a total value of approximately 10, 000 rupees.
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                                S
                                sreelakshmivishnu
                                Sep 2, 2023
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                                Address:Delhivery, Haripad

                                Delivery agent not delivering product... Estimate delivery date was 6th august... But they are not delivered till...the update shows delivery attempt failed and to be re attempt.. But no delivery attempt was made by them...always changing estimate delivery date...please deliver it...
                                Customer name - Prasanna lakshmi
                                Tracking id - [protected]
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                                  Aishwaryaaa84
                                  Sep 2, 2023
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                                  Address:Bhimtal, Uttarakhand

                                  I live in a remote location in Matial, Uttarakhand. There is a nearby shop where I always get my online orders delivered. Delhivery’s delivery agent cslled me n said he has reached the shop n asked me to give him the otp. However when i later went to the shop to collect my order, i came to know that he had never arrived. Upon calling him, he gave several excuses. It has been 3 days and I haven’t received my order. I can’t complaint anywhere because he took otp from me. This is absolutely a fraud and I want to file serious complaint against the delivery agent. His number is +[protected] Devendra Negi
                                  Delhivery customer support has been notified about the posted complaint.
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                                    Rahul6342
                                    from new delhi, Delhi
                                    Sep 2, 2023
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                                    Wrong shipment delivery

                                    Address:C-28 SULTANPUR NEW DELH- 110030

                                    I ordered 2 shipments on the 23rd August. Out of which one order was delivered (D-Tan Face Pack) to us. And the second shipment which is worth Rs 1040 was marked as Delivered. When i was out of Delhi for some time and as soon as I saw on the app that the shipment has been delivered, But i did not received my second shipment and without any information by the delivery boy marked as delivered. and also updated without OTP.

                                    So...
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                                    manuchan1234
                                    Sep 1, 2023
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                                    Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Tomorrow Itself.. So, Kindly Deliver My Order Tomorrow Itself Without any Further Delays.. Since it is really Urgent.
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                                      N
                                      Nikita Rawat 31
                                      from New Delhi, Delhi
                                      Sep 1, 2023
                                      Sep 1, 2023
                                      This thread was updated on Sep 1, 2023
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                                      I am writing to vring to your attention a concerning issue ive encountered with your delivery partner . my order when delievered the very next day i opted for refund However the delievery partner refused to show up .
                                      I request to arrange alternative trustful pickup as soon as possible
                                      My order when i initiated returned -27 august
                                      schedule pickup keep updating everyday but the delievery partner refuse to pickup the order by giving false excuses
                                      here are few numbers pf delivery partner who are mostly busy .
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      I hope for swift resolution so that i can get refund for my prouduct.
                                      Delhivery customer support has been notified about the posted complaint.
                                      Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Tomorrow Itself.. So, Kindly Deliver My Order Tomorrow Itself Without any Further Delays.. Since it is really Urgent.

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