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Delhivery Complaints & Reviews

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Last updated Sep 12, 2024
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Delhivery reviews & complaints page 4

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K
Khurana Divya
from Delhi, Delhi
Nov 24, 2023
Nov 27, 2023
This thread was updated on Nov 27, 2023
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My parcel is delayed and there is no update

Address:Mumbai

My parcel has been delayed and there is no update on their app. Further, they have no email to contact them. Very bad service....
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P
praveen6557
Nov 24, 2023
Jun 11, 2024
This thread was updated on Jun 11, 2024
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Speed Up and Deliver My Shipment Quickly without any further Delays

Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Without any Further Delays as it is
Really Urgent....
+1 photos
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M
my3258875
Nov 22, 2023
Jun 11, 2024
This thread was updated on Jun 11, 2024
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Awb #1192795059181

Address:Barathi Sihori Nadganj Ghazipur Uttar Pradesh India
Website:www.delhivery.com/tracking

Hi Kindly address the issue and take necessary action against agent at Aunrihar.
I neither received call nor message and in the night got message stating delivery cancelled couldn't be delivered.
Also in delivery tracking showing shipment cancelled or refused by receiver however it is not the case.
Kindly ask him for call log or some evidence to prove he attempted to deliver.
It is really inhumane and disgusting...
+2 photos
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S
spiyush3108
Nov 21, 2023
Jun 11, 2024
This thread was updated on Jun 11, 2024
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I made the payment, but the courier booking failed. Amount not refunded yet

It has been over 10 days, and no resolution has been reached from your side. I made the payment, but the courier booking failed

Please find the answer inline.
Date of booking: 05 nov 2023
Receiver name: Aryan Shrivastava
Sender Name: Piyush Sharma
From Pin Code: 462043
To Pin Code: 110092
Transaction id: T169E91C633L192U68 /[protected]
Payment mode: UPI
Money deducted:...
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F
fluffything
Nov 20, 2023
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Very rude staff at Delhivery Lawngtlai

Address:LAWNGTLAI MIZORAM

Through this email, I would humbly like to bring to the knowledge of the authorities of the highly esteemed courier service in Bharat – Delhivery, about the crude and surly behavior of the Delhivery agent at Lawngtlai, Mizoram who goes by the name – R.Laldingngheti.

This email is long overdue, but due to my own goodwill and the welfare of the mentioned agent, I had refrain from writing it so. However, it is high time now,...
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L
Lavi Sharma
Nov 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost Packet by Delivery Boy

Have you not even seen my ticket? Why did you closed it without checking on Delhivery panel? I had raised the ticket because my package, which the delivery boy had already picked up, had no updates for two days. When I called my nearby Delhivery office, they informed me that my package was kept at their office, and now it's missing. They either need to return my package or provide a refund. This resolution is unacceptable. The clothes in...
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B
Bobby Chukka
from Thane, Maharashtra
Nov 16, 2023
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AWB - 6561110406663 my parcel is not delivered

Address:C-606 parkwoods CHS, GB road, Thane west

Dear Grievance Officer of Delhivery,

Please refer to the trailing mails from your customer support team, my order no
AWB[protected]. Till date my parcel is not delivered, everyday your customer support team is giving excuses by stating your complaint is registered and it is on top most priority.

customer support team is not responsible, till date i did not receive my package. My package is lying...
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A
Alka Ranjan Singh
from Mumbai, Maharashtra
Nov 15, 2023
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Fake delivery attempt by courier

Address:Stepupify Labs, Lalapur Bhader,Near NTPC PTS Gate, Kahalgaon

We send to boxes of courier to our customer with Awb no[protected] and[protected] .
1 box with Awb no[protected] is RTO by courier boy without attempting. Customer was waiting for his courier and talked to delivery boy but even though he did not deliver and done RTO.
and 2nd box with Awb no[protected] is still with delivery hub, customer asked for hub address so that he could collect it from there, but they had...
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Hello i ordered an package on the 6th of november it was originally supposed to be delivered by the 10th now its showing the 14th and on the delhivery day the package is still showing in transit.. last update was 2 days ago and it is showing its in greater thane when its supposed to be in chennai. i urge delhivery to help in this!...
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Dear Team,

My Order ID : #C[protected]
AWB No :[protected]

My shipment was out for delivery from the morning, Didn't receive the consignment over and above I got a message that customer has requested for change of delivery date. I never made any such request to change the delivery date. Your Delivery guy never picked my phone I tried thrice. It is highly disappointing as I wanted my consignment as I...
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D
dilipdas
from Alipurduar, West Bengal
Nov 10, 2023
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Warehouse Details Missing

This is to inform you a shipment arrive slg hub 3 November but the shipment not connected still now. please look at the waybill and solve it positively .

please look into the waybill no -
[protected]
[protected]...
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A
amitsinghsikarwar
Nov 5, 2023
Nov 6, 2023
This thread was updated on Nov 6, 2023
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Shipment Misplaced and no Support or contact person to track thereafter

Placed a order to be picked up from home with the clear mention of AWB number on it . The product that reached destination was a wrong package and we declined to accept it . When contacted with the Pickup person, he said package is misplaced and therafter stopped picking the phone .
Opened a ticket with Delhivery but they only send autogenerated mails . Neither anyone of the team has reverted with the resolution .
It has been...
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H
hsohal
Nov 3, 2023
Nov 6, 2023
This thread was updated on Nov 6, 2023
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Delay in pickup. Losing money

AWB:[protected].

This is my tracking id on delivery and the package was scheduled by me to pick up on 1st of Nov. I had made the payment for the same on 31st October and received the confirmation mail.

But now its already 3rd Nov night 11:11PM and nobody has come to pick up the order. Already I have submitted complaints on customer care. the ticket tracking id is 68455034.

I have to send the...
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C
Carrick Zion
from Aizawl, Mizoram
Nov 3, 2023
Nov 5, 2023
This thread was updated on Nov 5, 2023
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Shipment not available with merchant

I have ordered a product from a store and have sent through Delhivery courier where it stated "order received for delivery"-Gurgaon on 1st, Nov, 2023 on the app and on 3rd, Nov, 2023 it stated "Shipment not available with merchant". It makes me really confused the fact on how it could provide the consignment ID for tracking without receiving the product from merchant in the first place. Honestly, i having a really terrible experience with...
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S
Shaun Michaels
Nov 2, 2023
Apr 23, 2024
This thread was updated on Apr 23, 2024
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Damage and Missing shipment refund not processed

AWB:[protected],

We have provided all available proofs with Delhivery team and team has informed that refund is initiated, and refund amount will be credited with in 5 to 7 working days on 5th September 2023. But refund is not yet processed and no responding to the mails sent to Delhivery in this concern....
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N
Nehanotsneha
Oct 29, 2023
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Theft of precious jewelry

Two separate packages containing diamond and gold jewelry, swarovski and pearl jewelry was tampered with, repackaged with some cheap items and sent.

In loss.

Delhivery customer service unhelpful. Two packages containing gold and precious items tampered by delhivery in 1 week....
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V
vani 101
Oct 28, 2023
Oct 30, 2023
This thread was updated on Oct 30, 2023
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Shipment delayed and completely unresponsive behavior by DELHIVERY

This is the worst organization I have ever come across in my life. The most unprofessional and unresponsive company It has been 16 days since I have booked a package that needed to be delivered from Saharanput to Goa. after days of delay, I saw a new update that the shipment has reached Goa. Now it has been 2 days since its in their Goa facility but didnt move out for Delivery. The particular has been ordered by the MLA of Goa who is now...
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S
Shreya B.
Oct 26, 2023
Oct 30, 2023
This thread was updated on Oct 30, 2023
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Refusing to pick up items

Return has been created twice by Flipkart. Everytime the Delhivery exec refuses to pick up items and so return has been cancelled twice....
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Address:jaipur

The client has received the parcel and she paid to delivery person thru Payym this is confirmed by the client over phone call she shares pictures of bag and paytm screenshot but on the website it showing that client has denied to take parcel and today I received the returned parcel and in that parcel I received stones in a different box in the below I have attached all the proof please review my case on urgent basis...
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A
abhi178
from Chennai, Tamil Nadu
Oct 23, 2023
Apr 23, 2024
This thread was updated on Apr 23, 2024
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No updates on tracking

Address:Bilaspur Hr

There has been no updates on tracking the order it has not moved from bilaspur for couple of days and I cannot track the order as it shows the order is not registered with my number tlTracking ID[protected]...
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