Delhivery
Delhivery Pvt. Ltd.
Customer satisfaction rating: 22%
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1689
COMPLAINTS
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Delhivery Customer Care

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Address
Plot 5, Sector 44
Gurugram
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
218
down
216

Phone:
Phone:
up
247
down
248

Additional info

Mumbai
Delhi NCR, Plot 84, Sector 44, Gurgaon - 122 002

Bangalore
2nd Floor, Wicel Building, Midc, Opp Seepz Gate No. 1, Andheri (E), Mumbai 400 093

Hyderabad
104, Infantry Techno Park, 3rd Floor, Infantry Road, Shivaji Nagar, Bangalore - 560 001

Chennai

Kaizen Mirza White House, 1-20-268, Flat No 201, Survey No 72, Near Begumpet, Rasoolpura, Secunderabad, Hyderabad – 500 003

Chennai
No. 449, MKN Road, Alandur, Chennai - 600 016



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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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22%
Complaints
1689
Pending
0
Resolved
349
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 08:00 am - 09:00 pm
Tue 08:00 am - 09:00 pm
Wed 08:00 am - 09:00 pm
Thu 08:00 am - 09:00 pm
Fri 08:00 am - 09:00 pm
Sat 08:00 am - 09:00 pm
Sun 09:00 am - 06:00 pm

Delhivery Complaints & Reviews

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[Resolved]

I ordered some electronic goods from vedant computer against order id 157728 they shipped the item to my address @kolkata on 6th of oct 2021 via dehivery courier. Teacking id #[protected]. The item is not yet delivred to me, shjpment is stuck at dekhivery facilities kolkata since 11oct. I raised complain to both the parties though delhivery maild it will be delivered in next 24hrs, my issue not resolved. Pls gelp me to get my shipment.
Oct 18, 2021
Complaint marked as Resolved 
Package recived in good condition
Oct 17, 2021

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    Horrible experience it has been always with shipping items with Delhivery.No real time tracking update, no dedicated customer...
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    Am receiving delivery msg s for
    3 days but not received product yet..they nnever contact me reshedulled wiithout my knowledge
    Contacted office improper response in kallakurichi office
    Oct 16, 2021

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      Respected Sir / Madam,

      Delhivery courier service is accepting the courier order from central office delhi...
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      [protected]
      Oct 16, 2021

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        This is regarding one of my shipments, Tracking ID [protected]. I see status as "Delivered" on the website but the fact...
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        I have ordered a product via Reliance Digital which is being delivered by Delhivery. It has taken them to 3 days to cover...
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        I have ordered 3 products but the products never reached to me. They were showing delivered till 3 days. They never contacted me unless i call them back. They never asked me if i wanted that orders or not but returned the order by their wish. So disappointed in the services of Delhivery.
        Oct 15, 2021

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          A consignment was booked via online thru Delhivery Deivery services on 09/10/2021. The package was picked up from my home...
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          It’s been more than 6month I didn’t get my bags. My friend sent my 5bags from Jalandhar to Asansol through Delhivery courier service.I got my 3bags within one month but rest of 2bags are still pending. I sent mails and messages to the company but they are not responding on it .
          Oct 14, 2021

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            SHAME ON DELHIVERY COMPANY
            READ BELOW

            My Order No. is[protected] And Tracking ID is[protected]br...
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            SHAME ON DELHIVERY COMPANY
            READ BELOW

            My Order No. is[protected] And Tracking ID is[protected]br...
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            My office laptop was delivered by Delhivery facility from hyderabad on 24th August . Please confirm is it delivered or not as not able to see any tracking with AWB[protected].
            Oct 14, 2021

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            Delhivery customer support has been notified about the posted complaint.
            Hi, shipment against AWB[protected] has been delivered on 26-Aug-21. Thanks
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              Hi have purchased some books and it is shipped through Delhivery on 4th October. Till now it is not delivered. TRACKING ID:...
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              Awb no:[protected]

              Hi sir
              Myself Ravindra chowdary. I got received a courier from Icici bank through...
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              I had my ICICI Bank Debit Card which was supposed to be delivered on 13th October 2021 as per the DELHIVERY website has now delayed it to 15th October 2021 which now looks uncertain. I have been doing multiple follow ups but have not received any proper response. It was earlier said that it will be delivered in 5 days but I am stuck and am unable to do my financial transactions and full fill my daily necessities. The parcel is stuck in a warehouse in Dankuni for past 4 days and has not been moved yet to deliver the same.
              Oct 14, 2021

              Complaint Status

              Delhivery customer support has been notified about the posted complaint.
              Hi, , please drop an email to customer.[protected]@delhivery.com with your AWB number. We will ensure delivery on priority. Thanks
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                My product under id no.[protected] has been received near my delivery point i e Sopore on 13/10/2021 and today while enquiring about the delivery i am told that it will take three more days . Kindly look inti the matter, so that i may not face any inconvenience further more.
                Thanks
                Oct 14, 2021

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                  Hi Team,

                  We have cancelled this shipment then why is it going to Bangalore instead of returning to shipper.br...
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                  I send a parcel mumbai to kolkata with delhivery courier on 21st septemeber 21, tried very hard to track my consignment but...
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                  I have ordered on snapmint, id 2275805 with track no[protected] delivery Agent shows status delivered without any contact and information. I want proof of delivery and receiver person full details. Thanks
                  Oct 14, 2021

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