Delhivery Complaints & Reviews

Hi
I placed on order on delhivery on 10th september AWB number[protected]
I was expected to receive it by 14th September. But they have got my parcel misrouted and are not providing correct details. Everyday they update it woll be delivered today but again delay it. Can i please have some action taken on them and please get my parcel delivered

For placing the order they ask you to add money in the wallet of Rs 500/- so i added money in the wallet. I placed an order and after placing order wallet is left with 412 points and when i tried to place the other order it says for placing the order 500 wallet balance is mandatory. neither i can't withdraw the wallet balance nor place an order. Customer service really sucks!

Hi. I have booked a parcel on 12.09.2023 and selected the next day pickup and it was scheduled for 7 am to 7 pm pickup slot. But at the evening, in the app it was auto updated that the shipment was not ready for pick up that's why the have reschedules the pickup next day.. But today also they didn't pickup and i cancelled it and rebooked which was supposed to pickup up today within 7 pm. But again same thing happened. At 6.59 pm again got a called from the ivr and let me it couldn't picked up and to reschedule it. And the app it was updated by default that package was not ready for shipment. What the hell?? How they could be so irresponsible?? Useless. They are very unprofessional, don't even know how to fulfil commitments.

Tracking no: AWB #[protected]
My package has been sitting at my city for more than two weeks but Delhivery is not willing to deliver it. I have not had breakfast for two weeks because the package contains oats, my breakfast.
I have made many complaints but they just give false promises but never deliver.

Hi,

My tracking id is[protected]. On 7th Sep 2023 order has been booked by once card express and while tracking the order it showing as in-transit on 9th Sep 2023 location Chennai and estimated delivery is by 11th Sep 2023.Again i have tracked my order and it shows estimated delivery on 13th Sep 2023, and now it shows estimate delivery is by 14th Sep 2023. But my package as arrived Chennai delhivery facility on 11th Sep 2023. Could you please help me to get my package delivered as soon as possible.

Tracking ID [protected]

The company is not attempting the delivery for this order and is not calling me either.
This this is 20th time I am having this experience with Delhivery.

My product is stuck with Delhivery and the delivery executive is wrongfully updating the status as " Consignee Not Available" despite my availability at the location.

Please look into this as a request.

I have already paid for my order and it has been many days since it reached my city (shimoga, karnataka) and they are still not showing any interest in delivering it to me. Even if I go by myself to collect my order they are not giving it to me. This is the worst logistics service I've ever seen. I need my order very urgently and I'm not expecting to lose my paid amount.

I have already paid for my order and it has reached my city. It has been days since my order has reached my city and still they are not showing any interest in delivering it to me. Even they have not provided any helpline number for inquiries. They are just pushing the delivery date. If I go myself there to collect my order, they are not giving it to me.

There was some serious issue regarding to Delhivery Service for Package delivery. They msg and OTP more than once but don't delivered the package, so that case scenario I lost my consignment and important meeting for waiting delivery but they could not delivered my package, I lost about $5k-$9k for waiting package.

I have a package order ID #[protected] which arrived in Hyderabad (the final destination) on 31st August. Everytime I track my package the site shows delivery in the next day, they keep on rescheduling it. I have also raised a query but the customer care service is so poor there's no response. Even when u call the customers care number on the website it just ends the call without assigning you with any agent. Very poor customer service. I also couldn't find the contact of the courier facilities in Hyderabad. The package is very important and it's delay is causing me immense inconvenience. I really want it to be delivered ASAP

I send a document to my company it is a factory and the excuative of delhivery is unable to reach that place how it is possible.is even your executive taking my parcel.

The shipment is delayed for a week, everyday the app shows that delivery will happen the next day but that day never comes. Not even getting any response from support team.

AWB #[protected]

I had placed an order on Aug 8th after which the status was marked as "Delivered" on 25th Aug. But I have not received the package yet. The AWB no. Is [protected] and the order id is S[protected].
I tried calling the support, raised a ticket on their app and also contacted the delhivery agent who usually does my delivery but nothing helped. I've been behind this issue for all these days but I did not hear back from them yet. I humbly request you to help me resolve this issue. I hope that you will be able to help me. Thank you.

I had placed a prepaid order on 8th August after which the product was marked "Delivered" on 25th August but I have not received the package yet. I tried contacting the support team and also raised a ticket in their app, but have not received any proper response yet. The AWB no. Is [protected] and the order no. Is S[protected]. I humbly request you to please help me resolve this issue as I've tried every other possible way. I also tried contacting the delhivery agent who has delivered my previous orders, but nothing helped. Please help me get my package.

I have not yet received my shipment with order numbers [protected] and [protected]. These orders were prepaid, and the delivery person assured me that they would arrive by tomorrow. However, it has been almost 10 days, and I still have not received my orders, which have a total value of approximately 10, 000 rupees.

Delivery agent not delivering product... Estimate delivery date was 6th august... But they are not delivered till...the update shows delivery attempt failed and to be re attempt.. But no delivery attempt was made by them...always changing estimate delivery date...please deliver it...
Customer name - Prasanna lakshmi
Tracking id - [protected]

I live in a remote location in Matial, Uttarakhand. There is a nearby shop where I always get my online orders delivered. Delhivery’s delivery agent cslled me n said he has reached the shop n asked me to give him the otp. However when i later went to the shop to collect my order, i came to know that he had never arrived. Upon calling him, he gave several excuses. It has been 3 days and I haven’t received my order. I can’t complaint anywhere because he took otp from me. This is absolutely a fraud and I want to file serious complaint against the delivery agent. His number is +[protected] Devendra Negi

I ordered 2 shipments on the 23rd August. Out of which one order was delivered (D-Tan Face Pack) to us. And the second shipment which is worth Rs 1040 was marked as Delivered. When i was out of Delhi for some time and as soon as I saw on the app that the shipment has been delivered, But i did not received my second shipment and without any information by the delivery boy marked as delivered. and also updated without OTP.

So...

Sir, Kindly Speed Up My Order AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Tomorrow Itself.. So, Kindly Deliver My Order Tomorrow Itself Without any Further Delays.. Since it is really Urgent.

I am writing to vring to your attention a concerning issue ive encountered with your delivery partner . my order when delievered the very next day i opted for refund However the delievery partner refused to show up .
I request to arrange alternative trustful pickup as soon as possible
My order when i initiated returned -27 august
schedule pickup keep updating everyday but the delievery partner refuse to pickup the order by giving false excuses
here are few numbers pf delivery partner who are mostly busy .
[protected]
[protected]
[protected]
[protected]
[protected]
I hope for swift resolution so that i can get refund for my prouduct.