Delhivery — Consignment lost and not returning

Address:	Gurgaon, India 122002 Haryana
Website:	www.delhivery.com

I had requested to deliver a consignment from Bangalore to Delhi on 16th May. I cancelled the order and it was supposed to be returned back to me on 20 th May. After I didn't receive the package, I raised a complain and they said it will be returned with in 24 hrs. Still I haven't received the consignment. The app shows it will be delivered tomorrow but everyday it gets updated. The total cost of the consignment is ₹14000. While delivering I also taken insurance of the parcel.