Delhivery — Courier pickup

I had placed an order for home pickup for a parcel to be couriered. I have paid online for the same, I have not received any confirmation or acknowledgment of payment or package to be picked up by the company.
Money has also been deducted from my account and no way to communicate, all numbers on website are unavailable. There’s no way to contact the customer care if there’s any.
Pls help.