[Resolved] Delhivery Courier Service — delhivery courier not delivered my consignment (awb no.[protected] in 12 days | |||||
Reference ID : 2377 ORDER ID : 1648207 Tracking ID :[protected] Order Date : 01/11/2018 The package was picked up on 11-Jan'18 from Kolkata for return to the merchant "Clock.co.in", Rajendra Place, New Delhi. Courier was received at return city New Delhi on 15-Jan Monday at 4:19pm. But thereafter no update in last 7 days. The package is neither delivered to consignee nor any update is given in delhivery courier tracking. I am following up with Delhivery courier customer care, but every time they are saying matter has been escalated to higher level and the package will be delivered within next 24 hrs. But no result could be achieved till now as on 22-Jan'18. It is now really a matter worry, why the consignment is not getting delivered ? I request this forum to kindly escalate my complaint to the highest level of Delhivery Courier and kindly help me to get my package returned to the merchant immediately WITHOUT ANY LOSS OR DAMAGE TO PRODUCT. Regards Sandip Sain M: 0-[protected] Was this information helpful? | |||||
Mar 18, 2018 Complaint marked as Resolved Delhivery customer support has been notified about the posted complaint. Verified Support Feb 09, 2018 Delhivery Customer Care's response Dear Sandip, We are sorry to know about your experience. Though we always try to meet our customer's expectation, however at times we fail. Please be informed that your concern was escalated to the relevant department and the shipment was returned to your merchant on 24th Jan'18. Regards, Delhivery | |||||
1 Comment | |||||
Comments
I ordered I phone cover but it’s not iPhone cover I want replace my product not help me your Coustmr care persons no mail reply please properly contact me and Refund my monye
Reply
14%
Complaints
3746
Pending
0
Resolved
514
View all 3746 Delhivery reviews & complaints
+91 12 4671 9500
+91 12 4471 8919
Plot 5, Sector 44, Gurugram, Haryana, India - 122002
View all Delhivery contact information