Delhivery Courier Service — Parcel not delivered

Address:

Delhivery

My parcel AWB:[protected] was dispatched on 27th Sep 21 and I have not received it till 23rd Oct 21. I have mailed delhivery multiple times but haven’t got anything. The tracking id keeps telling that the parcel is moving from Kolkata to Dankuni and vice versa from weeks and this morning it says that the delivery is rescheduled. The service I am getting here is determining there quality of professionalism