Delhivery — Delay in Delivery AWB#[protected]

Address:

Gurgaon

I ordered one mobile phone from mobilephone site whose delivery partner is Delhivery. I ordered on 1st Oct 2022. Its expected delivery date was 06th Oct 2022. Till 06th Oct, product was not delivered. Product was in Noida and I am residing in Shahdara so it won't take too much time to get it delivered. But still its not delivered. Moreover, My package is roaming all over in delhi. Currently its in IGI Airport. I am not sure why its been there as its totally a different location from my space. Also delhivery now become a god as they provide future update as they know what will going to happen in future. I am writing this complaint at 11:50 AM on 08th Oct 2022. But on merchant site they already provided an update which has a time stamp of 13:39 PM of 08th Oct. Ss attached. I already raised complaint with merchant and delhivery but no body is interested in resolving my issue. Also day by day delivery date is increasing. It was scheduled to be deliver today now its showing tomorrow's date and I am pretty sure this will once again change to some other date. So its a request to kindly look into this to resolve the issue asap or forward it to Concern department.