Delhivery — Delay in delivery by the delivery executive

My order number is [protected].
It has been delayed from over 2 days.
The delivery called me today and told me he is coming but after 1 hour he didn't arrive.
I tried to call him but he didn't receive my calls.
After many tries, he picked up my phone and told me he couldn't find my house.
Even though I explicitly told him how to find my house.

He said he will arrive at my house after delived a package.

He never arrived and started ignoring my calls.

The company customer care number do not work at all.