Shipping Details
AWB #[protected]
I booked a courier via Delhivery pick-up courier service on 20th September, 2022 and the parcel picked up by your executive on 21st September.
It was updated on your website and conveyed by your executive/associate that it will be delivered by 27th sept. However, it was not delivered without giving any reasons better known to yourselves. It was expected that it will be delivered by 28-29th but unfortunately I haven't got my parcel nor any valid response from your end. Though I have escalated the situation as this parcel was very important for me and I needed it ASAP, same I have written multiple times to your help desk. I was expecting a better service as it's a good Company but this time I got very disappointed with your service.
Due to your negligence I had to bear a loss of Rs. 500 as I have to return that parcel to someone and because of the delay I had to pay from my pocket. I booked this parcel for about Rs. 230 and a loss of Rs. 500 cost me a total loss of about Rs. 730. I am seeking a compensation for same from your company.
Please note that just because of your negligence and deficiency in service I had to bear this loss therefore, you are responsible to pay for this loss. I will pick this parcel from your Badshapur, Darbaripur office but I need compensation on my source Account.
Further, I have a loss tried to reach your grievance contact number. However the same was unreachable (all three).
Hoping for a fair response from your end.
Regard
Diksha
[protected]
advdiksha.[protected]@gmail.com
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