Delhivery — Delaying in delivery and not contacting the customer

Jason Manayani

Jan 16, 2022

Address:

562125

Delivery executive updated the status as delivery attempted without calling the customer and mentioning unable to reach. next day also same story is happening. I have ordered medical items which is important and supposed to receive early but the delivery service executive/team is delaying it.

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Delhivery customer support has been notified about the posted complaint.

Jan 16, 2022

Updated by Jason Manayani status message

Jan 18, 2022

Updated by Jason Manayani Same story repeated even after escalation.
For name sake they called on 17th evening and said they will be coming for delivery and they updated the status that I am not available ( I have the proof of call records) and false information updated in delivery status.

Worst delivery service ever i experienced.