Delhivery — Delhivery agent are not giving my parcel at my home address

So many time delhivery agent of delhivery company courier agent not delievered my parcel at my home address where as amazon or flipcart says that you must get your parcel at your door step but always time delhivery agent call me at far 13 km away my phone no. Is [protected]
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    Delhivery Phone
    +91 12 4671 9500
    +91 12 4471 8919
    Delhivery Address
    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
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