Delhivery — Delhivery and not responding lost my courier

Address:

Bangalore

It's high time now.I am not getting proper information from there side. It should be delever by 12 March it self. But now it's 27 and no any update. I really don't know what they people did with my parcel. I am really worried about it.its really important for me. They are not taking things seriously or they are fraud. Helpless.. It's showing that it's still in Kanpur. How can its possible. I just want that to take a big action against this company. Such a thief.