Delhivery — Delivery agent not delivering my parcel at doorstep

Address:	PAPROLA, HIMACHAL PARDESH, 176115
Website:	DELHIVERY

ON 8 of Dec. my parcel has been reached at nearest hub location and then delivery agent ( DEEPAK ) called me and said that we will not deliver your parcel at your exact location as company does not give us sufficient money to deliver the parcel at your location and you have to collect your parcel only from office.( PAPROLA, HIMCHAL PRADESH, 176115). I raised a complaint against them its been 4 days ago but no action taken against them and today when delhivery service mail me and in mail the delhivery service wrote that your parcel will be delivered today but when i called that delivery agent (DEEPAK) he said we will not deliver your parcel at your location and we will return back it to the seller and also said that we have already talked regarding this issue with the company which i think that they bluffed me. Everyday they show the activity or upload the status that the parcel has been gone for delivery but they never ever contact me regarding the parcel. I want help sir.
SHOULD I EXPECT SOMETHING FROM YOUR SIDE.
LAST THING IS THAT I RECORDED EACH AND EVERYTHING HE SAID TO ME . PLEASE TAKE STRICT ACTION AGIANTS THE, ITS A REQUEST.
MY TRACKING ID :[protected]

I DON' KNOW WHY MY CALL RECORDING IS NOT ATTACHING BUT I ALREADY HAVE SENT CALL RECORDING THORUGH MAIL. PLEASE CHECK IT OUT

PLEASE CALL ME ALSO. ( [protected] )