Delhivery — Delivery boy shouting and not delivering the product ordered online

Address:

Gangtok

Dear Sir/madam
I had ordered a product online which was to be delivered by the delhivery courier.
The delivery boy cane on the date of delivery with the product and asked me for the cash. I told that i was not informed that only cash is accepted and i offered google pay payment to him, but he started shouting at me and told me to cancel the order and he wont deliver it and started threatening me that he will cancel the order himself...he said not to eat his brain and took away the product without delivering it which was ordered by me on urgent basis.
He acted as if he came to deliver it for free.
There is no other way to file complaint against the delivery boy so i took.this platform to file complaint against the courier and the delivery boy.
I hope you help me out.
My courier tracking no.[protected]

Thankyou