Delhivery — Delivery date delayed without consent of customer.

Delhivery — Delivery date delayed without consent of customer.

V Vishal Annaamalai Jan 11, 2022 Jan 12, 2022 This thread was updated on Jan 12, 2022

Hello My waybill number is[protected]and the product was out of delivery on 11th Jan, 2022. However the status now has been updated automatically as if customer (me) asked for rescheduling. I don't understand why it was hard for the delivery agent to call. The updated delivery date has been updated as 14th Jan (3 days apart). I require the package as early as possible and I'm ready to collect it from the hub if required. Pathetic service. Was this information helpful? No (0) Yes (0)
Delhivery customer support has been notified about the posted complaint. Jan 12, 2022 Updated by Vishal Annaamalai Update on 12th Jan: I drove to my nearest distribution center in hopes of collecting the package. However this didnt work. But I got in touch with the delivery manager and he ensured the package was delivered late in the evening. However on delivering, the delivery agent (Karthik) demanded a 'tip' since he had to bring the package which I declined due to the hassle caused. He created a scene and threw abuses and said "I'll make sure no packages are delivered to you in future" before leaving. Such a wonderful experience.
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