Delhivery — Delivery Not done on time by the local agent

Address:

Majkhali, Ranikhet, Uttrakhand , India

Good evening Sir/Madam,
As per your online status regarding my package, I have contacted your local agent in my Area i.e., Ranikhet Ph No of the person contacted is : [protected]. But when I have contacted the person while mentioning that on the message it shows that your man is out for delivery but I haven't received the package.
So he said they don't care about that message till the time they don't deliver it doesn't matter & on the top the person was very rude & when I have told him that I will complain to the higher authorities than his answer to me was complain to who so ever I want to complain he doesn't bother.
It's very hard to hear from the person who's representing such a big company & indirectly he have damaged the company name & reputation. I hope you will look into the matter very seriously & do the needful ASAP.
Looking forward to hear from your side. Ganesh [protected]