Delhivery — Delivery partner refusal to pick up order

I am writing to vring to your attention a concerning issue ive encountered with your delivery partner . my order when delievered the very next day i opted for refund However the delievery partner refused to show up .
I request to arrange alternative trustful pickup as soon as possible
My order when i initiated returned -27 august
schedule pickup keep updating everyday but the delievery partner refuse to pickup the order by giving false excuses
here are few numbers pf delivery partner who are mostly busy .
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I hope for swift resolution so that i can get refund for my prouduct.