Delhivery — Fake delivery attempt by courier

Address:

Stepupify Labs, Lalapur Bhader,Near NTPC PTS Gate, Kahalgaon

We send to boxes of courier to our customer with Awb no[protected] and[protected] .
1 box with Awb no[protected] is RTO by courier boy without attempting. Customer was waiting for his courier and talked to delivery boy but even though he did not deliver and done RTO.
and 2nd box with Awb no[protected] is still with delivery hub, customer asked for hub address so that he could collect it from there, but they had not given yet. Please take immediate action.