Delhivery — Fake delivery status and no response over mail.

Address:	Mayapuri phase - 2, Delhivery
Website:	Freeup

I have ordered pair of flates from free up official application and it was showing last update of dispatching my parcel from Mayapuri phase 2 Delhivery delivery services. I ordered the item on 13/08/2021 and it was dispatched on 21/08/2021 and then in the evening its suddenly showing delivered and the parcel has not received up till yet and still the application is showing delivered the tracking id is[protected] this. The free up customer service are worst they don't reply the mail and keep saying to wait and patience thry deducted the shipping charges as well as points didn't delivered my parcel. They are simply making people fool, they are doing unethical, unreliable and pathetic work and cheating people to earn money. I haven't received even any call or otp for the collection of my parcel how could they deliver the product without taking receiving sign or otp from the receivers so simply they are trying to make people fool and both the company the free up and Delhivery direct delivery services are fraud. Kindly pay attention to it as soon as possible. These are becoming very open and many people are suffering to it. Kindly pay attention to it.