Delhivery — Fake status update

Awb[protected]
It’s been a month for this shipment first they shown it’s misrouted and reached kanpur rather then aizwal because they misplaced it.Then they had done rto without giving a legit reason because they don’t have the shipment and just updating status.Now after a month still showing delay in rto due to natural disaster and doesn’t have specific answer because they lost it.See in the mails screenshot uploaded how they mentally torture there clients and stole there hard earned money